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Customer Ratings & Reviews

Your price for this item is $220.99
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The comparable value price is $259.00

Customer reviews

Rating 4.1 out of 5 stars with 36 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14" Chromebook's ease of use, describing it as simple and easy to navigate, even for basic tasks. The affordable price and appropriate screen size also receive positive feedback. Many appreciate its lightweight design, making it portable and convenient. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    very good product choice for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for my light use of checking emails and browsing the web, speed is very good, lots of capabilities to do more with training tools and tutorials available but have not taken advantage of any yet, equipment light weight but sturdy - very well made, battery life not too shabby and charges fast enough, love that it turns on automatically once open

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Chromebook I've ever purchased and I'm actually impressed. I purchased it for my mom and she loves it. The screen resolution is nice and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice size. Easy to setup and navigate. Highly recommend for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    PERFECT for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I've gotten for my son so he can do schoolwork. Super easy to use and navigate. Very handy when needed. Great size fits him well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer I purchased for my adult son. It works great, really fast speed, and definitely a good buy for the price. This is the second one I have brought and gifted to a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for a casual computer user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device to replace a smaller Android (RCA) tablet that my father uses for casual internet usage. I will say that this is probably one of the best purchases I could have made, Touch controls work well, the trackpad is decent, keyboard is good, and it's plenty responsive as long as you dont try to overload it with several running apps / tabs. I wouldn't recommend this for heavy productivity, but as a casual email / web / occasional game device it's perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as my child’s first personal computer. Good size and light weight. Does everything we expect it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    First chromebook working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and Geek Certified. First chromebook and seems to be working great so far. Mostly used for quick internet-based browsing and is nice to have a bigger screen than a phone but better functionality than a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster than WOindows but takes some learning, The small keyboard is hard to get used to. This model is loaded with crapwear but not all models are. Overall a good purchase. I use it more than my old Windows computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed at an affordable price. Small and light.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for my teenage daughter, it’s perfect for school work and other teenage things. The price was nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price and it works great! The store staff was very nice and COVID precautions were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP 14" Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop. For the cost I am able to do what I need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good bought for my son to keep doing virtual schooling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for the Basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for basic use and easy to set up and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great quality and excellent price point!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 for a quality laptop and decent sized screen is hard to beat. Bought this for my sister and she uses it daily for work with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple and easy to use!! My father loves it, super quick set up just make sure you know your passwords!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very good price i suggesst anyone wants to buy laptop for using internet buy chrome book

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Terrible. Waste of Money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Extremely slow when multiple windows open especially for a Chromebook. Poor graphics. Freezes often and have to shutdown. I have owned several Chromebooks and this is by far the worst. Even my $89.00 Del out performs this. Probably why it is no longer being sold. Will never buy an HP Chromebook again. Really deserves 0 Stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger screen to view movies and search the internet. The chromebook works great for searching, email, and fits our needs. The set up was simple out of the box.

    I would recommend this to a friend