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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.00

Customer reviews

Rating 4.6 out of 5 stars with 758 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the responsive touchscreen, ease of use, and long battery life of the 14" 2-in-1 Chromebook. Many appreciate its lightweight design and the larger screen size, finding it perfect for various uses. While some users experienced issues with overheating and the power button, the positive feedback on performance and value for the price outweighs these concerns. A few reported problems with the hinge and lack of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 758 reviews
  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    Great Chromebook, easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for her schoolwork, to watch videos (Youtube), and play simple games. I was wanting something simple enough for her to use, nothing too powerful or complex, with a decent size screen and good quality. This Chromebook met all of that criteria and was exactly what I was looking for. It was so great I ended up buying one for myself, as well. It's light, easy to move around the house, fits nicely on my lap in a chair or sitting on a table. The Touchscreen works great and is snappy and responsive. The keyboard is comfortable to type on and the touchpad is the perfect sensitivity for scrolling around. On a full charge, with medium use, I feel this Chromebook lasts me a full day and I've never felt like it was running out of battery too quickly. The keyboard feels nice to type on and the screen is bright and clear. As for my granddaughter's... She loved it! Hers ended up having some issues with the keyboard (it would type a single letter multiple times when pressed), but I communicated with HP and they were friendly, efficient, and nice to deal with. I sent in the broken one and they sent her a new one, which I was happy with. From this experience, I would rate their customer service as a positive, as well, and I would recommend this Chromebook to friends or family members even with this having happened.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great work Streaming and School

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use and it’s fast. i like that it’s touch screen and you can flip it into tablet mode. only drawback is obviously it’s a chromebook so no gaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer! It’s fast, light and has a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Sleek and Versatile Chromebook for Work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" 2-in-1 Touchscreen Chromebook (Intel Core i3, 8GB Memory, 128GB SSD, Mineral Silver) and I have to say that I am quite impressed with its performance, design, and overall quality. It's the perfect device for both work and personal use, combining portability with a sleek and modern design. Performance: Equipped with an Intel Core i3 processor and 8GB of RAM, this Chromebook offers smooth performance even when multitasking. I found that the device runs all my favorite apps without any lag, whether I'm working on Google Docs, streaming videos, or video conferencing with colleagues. The 128GB SSD provides ample storage space, which is quite rare for Chromebooks in this price range. Design: The Mineral Silver color gives the Chromebook a premium and professional look. With its slim and lightweight design (just 3.48 pounds), it's incredibly easy to carry around, making it ideal for on-the-go use. The 360-degree hinge allows for seamless transitioning between laptop, tablet, tent, and stand modes, making it versatile and adaptable to any situation. Display and Touchscreen: The 14" Full HD touchscreen display is bright, sharp, and offers crisp visuals. I've found it especially useful for presentations, as it allows for interactive collaboration. The touchscreen is responsive and precise, making it a pleasure to use for both work and entertainment. Battery Life: This Chromebook boasts an impressive battery life of up to 10 hours on a single charge, depending on usage. I've found it to last an entire workday without needing a recharge, which is a huge plus for those who are always on the move. Connectivity and Ports: With two USB Type-C ports, a USB Type-A port, a headphone/microphone combo jack, and a microSD card slot, this Chromebook offers great connectivity options. The built-in Wi-Fi 6 and Bluetooth 5.0 ensure fast and stable connections to the internet and other devices. Additional Features: The backlit keyboard is a valuable feature for working in dimly lit environments, while the wide-vision HD webcam with dual-array microphones ensures clear video calls. The built-in Google Assistant adds another level of convenience, allowing for voice-activated commands and seamless integration with other smart devices. Overall, I highly recommend the HP 14" 2-in-1 Touchscreen Chromebook for anyone looking for a versatile, reliable, and sleek device for both work and entertainment. Its impressive performance, high-quality display, and long battery life make it a solid choice in the Chromebook market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall laptops for students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP - 14" 2-In-1 Touchscreen Chromebook. It is very light and a good size to take around. The battery life is definitely a plus, the audio speakers are pretty good too. I got it on sale which is a big wing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Chromebook, battery life is really good, best for basic tasks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP 14" Touchscreen Chromebook .... AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook! It's fast, great sound, and easy to navigate. My daughter is using one of these at college and appreciates the size and transportability. I purchased two of these when they were on sale .... probably the best deals I have captured over the past couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    solid purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this hp chromebook for a little ovet a year now and i absolutely love it. In fact i am actually on the best buy site to purchase a hp chromebook for my momma to replace her laptop. You cant go wrong with HP

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    the right choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after many trips looking and trying to decide, i chose the hp x360 , im glad i did .absolutly the right choice. lots of storage, plenty of ram. its fast and has very goood screen. the price hooked me in

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Perfect for My daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a Windows laptop with i5 processor (few generations older) which kind of died. So she is used to a decent computing power. Got this for her birthday while on almost 300 USD discount. For around 400 USD this is not cheap, but I can justify that it looks very good, decent and responsive screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a great price. It was easy to set up and since I am familiar with the Android/Google world I have been able to fine tune it to my liking. Being able to flip it is a nice perk too!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Don’t buy this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hinge snapped in half and now I’m having the hardest time getting Best Buy or HP to fix it. This device was bought for my son who is a low vision child. I bought this device because it had a larger screen, plus it’s a 2 in 1. Laptop plus iPad. He’s used to being on a iPad, but there’s a certain game he can only get on a computer. So I thought this would be the perfect device for him. Boy was I wrong. I’m a little under a month the item broke from him turning it back and forth. It broke doing what it’s meant to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for school/collage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this computer is fast and has a good prosseser includeing a high quality screen resloution. The touch id is very convinent. Overall 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    love this chromebook!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook! Nice keyboard, great screen with the added bonus of touch screen: really happy with it. great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new chromebook it's easy-to-use and very helpful to keep me updated on all my tasks and homework.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is great and very fast, it has everything Compact enough for me it's pefect

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop ever I love that it is touch screen too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Chromebook. It is a great replacement for the one I had before which I loved. It is a little heavier and a like harder to open for some reason with my arthritic fingers/hand. The only thing missing is a way to transfer fotos from an SD card of my Canon camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    machine operator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I need and it is very useful for my daughter's homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great.it does everything i need it to do....

    I would recommend this to a friend