Customer Ratings & Reviews
- Model:
- C11CJ88201
- |
- SKU:
- 6459602
Customer reviews
Rating 4.2 out of 5 stars with 159 reviews
(159 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the EcoTank Pro ET-5170's excellent print quality and ease of use, with many noting its straightforward setup and compact size. Positive feedback also highlights the printer's performance and convenient mobile connectivity. However, some users experienced challenges with paper jams, particularly in the automatic document feeder.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Epson 5170
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family has enjoyed the desk top model so much, I have upgraded to the 5170 for my home office.
I would recommend this to a friendRated 5 out of 5 stars
Is great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the time it Was removed from the box , it has worked great.
I would recommend this to a friendRated 5 out of 5 stars
My Epson Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have no complaints. It is working out well.
I would recommend this to a friendRated 3 out of 5 stars
Epson Tank Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color isn't as good as I expected, but the printing hasn't jammed. Have not tried the scanning yet.
No, I would not recommend this to a friendRated 2 out of 5 stars
Extremely slow printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this printer. I spent two hours on two different days talking to Epson. Printer took forever to print any color document. I have a ET-4850 which I have worn out and wanted to replace. I don’t know if this one was just a lemon or if this particular model won’t work with my computer for some reason.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 2 out of 5 stars
Good for home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice printer if you do basic art home printing. It has its limitations. The color printing is very clear. I'm returning it for the more business ready printer.
I would recommend this to a friendBrand response from Epson
Posted .Hello Debbie, thank you for your feedback on the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. If you have any questions, please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
Sincerely, Sam - The Epson Team.
Rated 5 out of 5 stars
Nice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My all in one printer is so nice i bought it twice.
I would recommend this to a friend- Pros mentioned:Size
Rated 1 out of 5 stars
Hardware issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in April and returned August to Bestbuy. After being on the phone with Epson, Total Tech and a visit to store, I learned that there was a hardware issue with printer. It jams constantly! We kept getting the same error message was eventually was not fixable. It is a nice compact size. We had to reset the cloud scan option multiple times.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ChipFamily, we apologize for your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
Excellent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for a vary of printing. I would recommend this printer.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, fast free delivery! Could not ask for more! Best printer ever
I would recommend this to a friendRated 5 out of 5 stars
Perfection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A powerhouse of a printer. Love the eco tanks and quality it prints highly recommend
I would recommend this to a friendRated 2 out of 5 stars
Not User Freindly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to set up. After I downloaded the required software, checked everything off on thire list. It still wouldn’t print from my Mac. The printer worked but it wouldn’t communicate with my Mac.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer and scanner work great. I have not used the fax machine.
I would recommend this to a friendRated 5 out of 5 stars
Copy and fax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walter was very known and very helpful. Copy and fax work well
I would recommend this to a friendRated 2 out of 5 stars
Epsom Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer started off pretty good but there are too many break downs. Will return printer because my business cannot not afford a printer that is not performing to its highest efficiency.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tiffany, we're sorry for the disappointing experience you had with your ET-5170. If you haven't returned the printer, please give the Epson Support Team the opportunity to assist you by calling 562-276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Dylan – The Epson Team.
- Cons mentioned:Paper jam
Rated 2 out of 5 stars
epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.scanning documents is not so clear!!!always jammed paper!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello rolly, we apologize for your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 2 out of 5 stars
Poor color printing quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color of my prints is not as I expected, the images come out with poor color quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad Ink head
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this printer for 10 months. It worked great and then all the sudden it stopped printing images on paper. I like the eco-tank aspect of it but I don’t think it is worth it if the ink head doesn’t work after 10 months.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello EricG, we appreciate your feedback on the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 2 out of 5 stars
Not really worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy to get this printer. I got it home and set it up. Followed all instructions and... Print is never sharp colors are never bright. Everything on this printer is muted. Already giving error messagees and its only been 2 months since purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jrizzo, we're sorry to hear about your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
Rated 2 out of 5 stars
Not a good buy, unfortunately.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not a great buy. The touchscreen has a delayed reaction when pressing, the color isn't bright at all, and the price was definitely not worth it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello LydiaF, we apologize for your disappointing experience with the ET-5170 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-5170/s/SPT_C11CJ88201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team