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Customer Ratings & Reviews

Your price for this item is $692.99
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The comparable value price is $989.99

Customer reviews

Rating 4.1 out of 5 stars with 13 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Boot time, Color, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight laptop. Boots up in a blink! Slso love the rose gold color.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product. I love how lightweight it is, I can take it to coffee shops easily and study there. It has been working properly for more than 1 year. I have been able to use heavy software like GeoStudio.

    I would recommend this to a friend
  • Pros mentioned:
    16g ram, Lightweight

    Rated 5 out of 5 stars

    Great lightweight little laptop w. plenty of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight computer - I got mine open box and couldn't be happier. 16g ram, 500g ssd... I can remote into work. It's got passthrough charging so I have a single USB c cable powering two monitors, charging the PC, and running all my peripherals. I'm happy. People like to complain a computer doesn't match 1500$ PC specs when they spend half as much....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these laptop for a few months. I love it no complains. Fits anywhere, super light and cute pink color.

    I would recommend this to a friend
  • Cons mentioned:
    High specs, Small display

    Rated 1 out of 5 stars

    Don't let the specs fool you.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clearance item for a reason. Don't get me wrong it has good performance, but despite it's 16 GB RAM, relatively great CPU, and decent storage, this computer is ridiculously small. The small display/screen size causes the recommended scaling to be 150% which consequently makes some apps blurry. I'll admit that this is my fault for not properly examining the Dimensions of the computer but it just seems odd to put these kind of specs into such a small chassis. Looks like it was just a classic selling method and I fell for it. Not to mention, the USB ports have this flab that'll have you afraid of damaging either the computer or your own USB upon use. The price should dip a bit more if you ask me. It's the kind of computer you'd buy your 8 year old daughter but with unnecessary higher end specs. I wouldn't recommend this, especially if you're any kind of developer on a budget like I am. Bestbuy has a GREAT variety of laptops to choose from, but this just isn't one of them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Weight

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - love the color - it is also very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely ready anytime to roll, Jod made so easy and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this upgrade to a 7 year old computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has performed just as needed for my elementary aged child that is doing online schooling every day. No problems. Very pleased with this purchase thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, not quite what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot it works well for what I need it to, which is business docs and Canva mainly. But it isn't what I bought. I kept it when the error was pointed out because I had just had surgery on my left shoulder so the lighter the computer the better.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating, Short battery life

    Rated 2 out of 5 stars

    did not last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died on me 4 months after purchase - screen went dark and will not power up again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new computer. Thank you, Geek Squad, for getting it set up for me!

    I would recommend this to a friend
  • Cons mentioned:
    Misleading

    Rated 1 out of 5 stars

    Misleading Specifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't order this, they sent me a weaker version of this TWICE. Website says Ryzen 7 while they gave me a Ryzen 5, purchase another laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good quality and works amazing i highly suggest it

    I would recommend this to a friend