Customer Ratings & Reviews

Very easy to set up using a phone app. I was able to connect wireless right away using my windows laptop, but have issues wireless printing from a mac book; I would have to use the USB. The quality of the prints are great. Photo printing using the phone app is slightly muted and some images come out dark; no option to correct this. But for home photo prints, this is a great printer. The cost of the printer is well worth it compared to a printer that takes cartridges.

I replaced an ancient Epson XP400 all-in-one after it died and decided on this printer. I absolutely love Epson and believe they have superior printers with extremely affordable ink. This EcoTank model is the bomb... setup was a breeze and it is working great. My wife and I are both in master's programs so needless to say we do a lot of printing. This printer has not missed a beat... love it!

It is a perfect printer and easy to use for daily moderate use but if you are seeking picture quality perhaps this isn't the printer for you. The mobile app is easy and convenient. The setup to pair to the laptop was fairly simple. The only thing I would have wanted was better quality in prints. I would make it clean & calibrate it and even manually modify the printing settings and wasn't too impressed with the printing quality but it gets the job done. The ink lasts a lot longer with this printer as opposed to my HP printers. I only bought this printer because my HP printer stopped working after 7-8 years, I preferred its printing quality. I had used a similar printer to this one at my job and it had better printing quality. I am almost certain it was the same model but maybe it isn't.

I use it to print documents (b&w, color, some images); I don't use it for photo-printing so can't comment on that aspect. Filling the ink tanks is easy and operation is straightforward. The problem I had with some other printers (different brand) that have the smaller capacity cartridges is that I'm an infrequent user and the cartridges would "dry up" such that I wasn't getting sufficient use out of the cartridges. My initial usage with this printer was good, and then after about two months of non-use, I needed to print a large document (>200 sheets, front and back). I printed one sheet as a test and it didn't look good. I had to run the cleaning procedure twice and then it was printing just fine. The document was then printed without any issues from the first to the last page. The large capacity ink tanks give me the confidence that I won't run out of ink in the middle of a print job.

Was hesitant about buying the Epson EcoTank as I have never bought a printer with ink like this (used to buying ink cartridges). However, the sales person at Best Buy (sorry I forgot his name) explained how it works to me and convinced me to buy this over the traditional printer with cartridges. So far I have been very pleased with the printer and happy that it does not appear to use as much ink as a cartridge printer does. The ink level is going down so much slower. Only wish the model I bought was available in black.

I have had one for over a year, and bought this recent ET 3850 for my daughter. Great printing , easy to set up, and best of all, it seems like it never runs out of ink, Bye-bye to those ridiculous cartridges

Set up took a little effort, but once up and running it has been excellent. The interactive screen should be a little simpler. It should be easy to turn it off without having to go thru three steps: Off, Arrow Right, Okay. Printouts are very good quality.

Purchased because its easier to fill the tanks than to purchase cartridges. We will not use the printer often and do not have to worry about dried out cartridges. I love being able to see ink levels, and refilling is straightforward. The print quality wasn't bad. Used it to print signs quickly. the text was and the graphics were smooth. Overall, the Epson EcoTank ET-3850 All-in-One Supertank Inkjet Printer offers an excellent balance of affordability, print quality, and convenience, making it a standout option for both home and office environments.

Mom’s old printer was a nightmare, even if you are “techie.” This new Epson is SO simple, fast, great phone/device app, easy display, and the “ink tank” finally solves the most frustrating aspect of owning an inkjet printer.

This printer is amazing, once it’s set up. The fact that it can be refilled without buying another cartridge .Easy to fill,responsive when printing,quality photos and forms.

Worthwhile Investment for Home Use. The printer set up was straightforward enough when following the directions. The scan print and copy functions all work as expected. The print quality of the documents is acceptable. It’s been in use for a month with no problems. The lack of a touchscreen takes a little time to be familiar but not a dealbreaker. The Epson Smartapp is very helpful.

We have only had the printer for a little while. My daughter and grandson have used it many times and they are very happy with the ease of use and the auto fill features. THANK YOU for a wonderful experience.

This printer is awesome! No more dealing with tiny /expensive rip off cartridges. This printer is easy to load and prints great. It's well worth it! I have been waiting for years for a printer like this. Printers at around the year 2000 were pretty good before some nefarious element decided to reduce ink with thise useless cartridges that would quick be used up. Im glad Epson has finally taken the bold step to make ink and printing a priority for writers like me.

It's a good printer with good quality printing, but it is very loud and not very fast at printing. Also, the description was wrong, it does not have a touch screen, which can be confusing when trying to navigate the menu.

Overall, the ET-3850 seems to be a pretty good value for double-sided, color printing. I did have some initial problems with the WiFi connection, but that may have been more about the signal strength than the printer. The flat bed scanner works great. I haven't used the automated document feeder.

Easy to set up and use, ink lasts for a long time when used at home and easy to refill ; no spills or blotches.

It is Easter to add ink and the printing is a lot clearer than my old printer

Easy to use, great photo prints and great plain paper prints. However, the touch-screen version was $100 more. This should have a touch screen.

I bought this to replace a Cannon printer with great print quality, but which burned through costly ink cartridges. It was easy to set up and easy to fill the tanks. We just started using it, but it works well and seems well designed. The only thing I had to do is set the Windows device default to "High" vs. "Normal" print quality to match the Cannon on small text blackness. I still expect to save significant money and annoyance vs. changing ink cartridges so often.

I purchased this printer for home use and our first year homeschooling . It is an excellent printer and it is used daily. Copying and printing capabilities are great! It’s not too noisy , it prints very precisely and in a fast manner. I would highly recommend this printer because of the overall quality and yearly savings on ink!