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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the AI Ultra Robot Vacuum's pet hair cleaning capabilities, self-emptying feature, easy setup, and mapping technology. They appreciate how well it picks up pet hair, the convenience of the self-emptying base, the simple setup process, and the accuracy of the mapping feature. While some customers have concerns about the app's functionality, Wi-Fi connectivity, battery life, navigation, and suction power, the overall positive feedback highlights the product's effectiveness and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,070 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Clogging

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great! Sometimes it get clogged but not enough to complain my wife and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Once programmed it makes a map of your house and you can then tell it which room to clean or set a time when you are away or asleep to clean. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works better than the roomba it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most wonderful purchase. My hardwood floors look amazing! I recommend this for anyone who wants to not have to push a heavy vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect for maintaining a clean home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for over a year now and have been really happy with it. It is perfect for a quick cleaning of the home (we have hard surfaces). Living in a dusty climate makes it harder to keep the home clean, but this thing has yet to disappoint us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the best Robot vacuums owned. Had a previous robot that didn't "map" the rooms of the house, navigated by "bump" technology. Didn't really clean well and went over the same spots numerous times, but this Shark vacuum maps every room and hallways of the house via the app which allows this robot to clean a 1200 sq ft house in under an hour. The Shark can be scheduled to clean once a day. Robot knows where the dock is and automatically comes back to empty itself when full which is a plus or to recharge before finishing. The Dock can hold about 2 weeks of debris in the bin before needing to be emptied, which is extremely easy to do. Robot still uses "bump" technology if there is furniture or obstacles in the rooms, but only bumps to go around. It usually avoids the furniture completely as it "sees" it on approach. This robot as stated is able to clean every room/hallway in a 1200 sq ft single story house in under an hour and doesn't need to recharge itself before finishing. I have noticed for the first few weeks it "seemed" to learn which rooms to clean and what order to to complete in the most efficient manner. Very pleased with this robot over the previous ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaky like this vacuum. So ready to use and clean and i like being able to program and forget about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARK AI ROBOT VACUUM

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SHARK ROBOT SO MUCH I BOUGHT 3! GREAT AND RELIABLE PRODUCT. EXTREMELY EFFICIENT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this on a daily sometimes multiple times a day. We have big dogs that shed a lot so this vacuum is amazing and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working great. The mapping is so accurate. Not much noise as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs brush roll improvements

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I really loved this however, it kept getting stuck on my air vents throughout the house which was problematic and hair wrapping around the brush roll seems to become a major issue, and despite constantly cleaning off the brush roll, the brush roll eventually ended up breaking and hair had actually gotten into The metal side where the brush roll clips into the robot and it actually burned into the metal which could have been a fire hazard. I ended up returning this and using my warranty to get the newer model. I am hoping that it will work better when it comes to hair.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your Shark - AI Ultra Robot Vacuum with Matrix Clean failed and caused damage. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The robot a great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot is an excellent machine. It does a great job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Shark robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to empty, quiet design. I liked it so much I bought a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Happy wife happy life. It empties itself & picks up where it left off.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Great robot vacuum!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum!!! It has been great. We have had a roomba and it got stuck all the time. This one has not gotten stuck yet and nor has it gotten clogged up with our dogs fur. We love the self emptying features with the system. Love it and time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lateefa works better then I ever could have imagined. I thought my floors were clean but this found dust I never saw!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have made this robot really cleans thoroughly and finishes the job no matter how big the house.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three medium dogs and inside my house. I use the vacuum about 2-3 teams a day. The app is not that great but works fine. My recommendation is to update the app to include more than 1 cleaning a day (have to do the other cleaning manually). The filter needs to be replaced every 3 months if you have large dogs inside but overall is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this one an it’s waaay! Better super quiet an actually picks up all trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, worth every penny so far. Stops at stair ways, and goes over everything with ease.

    I would recommend this to a friend