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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1070 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers highly value the AI Ultra Robot Vacuum's pet hair cleaning capabilities, self-emptying feature, easy setup, and mapping technology. They appreciate how well it picks up pet hair, the convenience of the self-emptying base, the simple setup process, and the accuracy of the mapping feature. While some customers have concerns about the app's functionality, Wi-Fi connectivity, battery life, navigation, and suction power, the overall positive feedback highlights the product's effectiveness and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,070 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is great. I ended up switching from a iRobot Roomba after years. This robot is cheaper and so far works better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy to setup and use. Cleans really good with dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    AI Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maps house correctly . App is easy to use . Has 3 cleaning modes .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome way to make your life easier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I functioned with out this!!! Makes life much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from basic Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a basic Roomba for nearly two years and pretty much stopped using it when we moved to our house. It would not clean everything and aimlessly wandered into furniture over, and over, and over again. The bin had a small capacity, and it became more of a chore to babysit the vacuum than it did to simply manually vacuum. We upgraded to this Shark robot today and I am blown away by the difference. The initial setup requires a scan of the entire cleaning area, so be sure to have all rooms that you want cleaned opened. We missed our master bathroom during the first scan and the robot avoided it as if it didn’t exist, which means the scanning works! After rescanning, I was able to label every room and the different high traffic areas within the app. I was able to customize the robot to clean only certain rooms pretty much immediately. As an experiment, I had the robot clean the farthest rooms and it cleaned them all perfectly. If you have carpet, you will see the track it runs is quite organized. Do understand that a manual cleaning on carpet will probably be required periodically, especially if the carpeting is thicker. The bin has a very large capacity, and I was impressed by the cleanable filters that it contains. I would absolutely recommend this machine if you have pets and a busy household. You can schedule the cleanings around your day also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for Pet Owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn't I get one of these sooner? My floors have never been cleaner. We have a very large American Bulldog that sheds a lot. No more struggling with pet hair. It took two tries to map our ranch house accurately, but the vacuum works great now. I especially love the matrix clean for the living carpet here the dog spends most of his time. The self-emptying feature makes it hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robot Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have one these!!! I love that fact that I can start it while I'm at work!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best robot vacuum on the market. The AI mapping is so advanced from all the other robot vacuums out there. It cleans incredibly well and does a great job transitioning onto area rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Keeps my floor clean all the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more hair on the floor. I’m setting it up to start cleaning by 3pm every day. By the time that I come home from work, I’m always coming home to a clean floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vacuum robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet and easy to operate. Does an excellent job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Shark vacuum ai ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for a year. I recently replaced it due to battery life and it getting lost daily.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aweome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to clean and set up. Time saver

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best Shark Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well, I love that you can map your house and it goes in order.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on both carpet and tile. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great proo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Don’t know how I got along without it. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Hardwood floors and cleans pretty well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Best buy deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as expected and best deal from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good on carpet, tile and ceramic tile like the fact don’t have to clean the vac out each time it runs and the bend about every two weeks. I do it because have four cats

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans better than my roomba did. It’s quiet while running

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Super cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working as expected . No complaints.Cleaning is perfect. Nice to have.

    I would recommend this to a friend