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Customer Ratings & Reviews

Your price for this item is $240.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1069 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the AI Ultra Robot Vacuum's pet hair cleaning capabilities, self-emptying feature, easy setup, and mapping technology. They appreciate how well it picks up pet hair, the convenience of the self-emptying base, the simple setup process, and the accuracy of the mapping feature. While some customers have concerns about the app's functionality, Wi-Fi connectivity, battery life, navigation, and suction power, the overall positive feedback highlights the product's effectiveness and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,069 reviews
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love best vacuum we have bought yet, very smart empty's on its own. When full goes to the bin and goes right back to where it left off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well; the mapping isn’t super accurate, but it gets the majority of apots. It’s been an amazing help with dog hair on the floor - totally worth it for that. It’s very loud, esspecially the emptying - sounds like an airplane taking off!

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Gertie,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't completely happy with your Shark Robot Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Best Robot Vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Labrador dog lovers know how bad our furry friends shed! This robot vacuum is a life and time saver! Cleans up and empties itself all while the dogs and I are sound to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it!! I have 2 cats, 1 dog, and 1 rabbit and you could never tell in my two bedroom apartment. The amount of stuff it picks up and is able to reach is impeccable. It unloads itself and will continue to work if filled qhen cleaning. App is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for dogs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for her parents to keep up with the family dog. It does an excellent job! No more Labrador fur everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    ShRk vacuums

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does ok, I find myself assisting with scooting debris from corners using a broom. Moving furniture etc. it does great for traffic areas .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use and hassle free vaccuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It works so well and has allowed me to spend less time cleaning and more time with my family. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Self empty base

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best robot vacuum I've had. In the past some brands I've tried would have trouble docking all the time but this one seems to be working great so far which was my only worry about it with the self unloading. I have two very large dogs and this seems to handle their hair perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a family member for Christmas. I have one and I love it. My family member is a little on the lazy side, so the Shark Vacuum is the best gift for them. My family member has the Shark scheduled to vacuum every day and because it is bagless (which, I would highly recommend) all they have to do is empty when it is full. there is a little window that will let you know when it is full. The app is very handy as well. Just follow cleaning instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. I have two dogs that shed an unbelievable amount and this picks up the hair easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Principe!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot live without it! I named it “Principe” because it makes my life so much easier :) I had 3 Roombas before the Shark, and were horrible with my polished floors. They all did a very poor job. My Principe vacuums once a day on schedule does a fantastic job, and has never given me any issues getting trapped or any other problems. This is honestly the best robot ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweater weather

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Dog hair problem… gone!! We named her Patty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this vacuum a few weeks now, and I must say, I love it. I will say I had to return it within 24 hours because the suction motor got clogged, and Shark customer service was trash, and kept telling me to wipe off the camera. But since the replacement, it has been pretty smooth sailing. The mapping isn’t perfect, but it was pretty close, on the first try. One thing I love is the fact that, since this doesn’t have a bag, it compacts the dust somehow into a single mass. When I dump the dirt bin, there isn’t the cloud of dust that I get when I dump my dyson. The overall vacuuming isn’t 100% perfect. It can’t get corners, and doesn’t get edges very well. I have a down comforter that is constantly spewing feathers. Sometimes, there is the occasional feather left behind. If you are looking for Rosie, from the Jetson’s, this is not it. BUT I would say this is a very handy tool, from someone who hates cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing picks up an impressive amount of debris from the carpet. It rivals a stand up vacuum. The issues are both the battery life, and the evacuation system. I live in a 1000sqft apartment, and only the 2 bedrooms are carpet. It takes almost 50% of the battery to clean. Mind you I have it set on max power. The device automatically docks when it hits 30%battery and has to charge for at least an hour to complete a clean. With the evacuation system, it plugs up too easily and both the receptacle on the vacuum and the tower have to be cleared before you can continue. This vacuum would be better in the $200-$300 price range.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark AI Robot Vacuum battery life, and it's getting clogged. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutly amazing

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has by far exceeded my expectations. My kids love seeign what ours has picked up and are excited to tell me everyday that it has ran. Worth it. Shark is an amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and it does a superb job cleaning. This is my third robot vacuum and the best so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Ok I should say. I like everything but it keeps on showing error number 2, which is when there is obstruction underneath. We don't have any kids. It's just two of us and everytime I try to run it, it says the same thing. Also, a little concerned about the battery time. I keeps on dying in the middle, I use it every other day. So, it should be charged fully. I wish I could get a better one. It was expensive $700 is not a joke. I don't know what to expect especially my husbands keeps on saying, its not going to work .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the Pet Moms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time! We’ve had it months now and it works like a charm. With 3 cats and 2 dogs, vacuuming had turned into a full time job. This saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark AI Ultra Robot Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has great reviews from the web. It really does the job as expected. Would definitely recommend to all.

    I would recommend this to a friend