Customer Ratings & Reviews
- Model:
- RV2502AE
- |
- SKU:
- 6471082
Customer reviews
Rating 4.4 out of 5 stars with 1070 reviews
(1,070 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the AI Ultra Robot Vacuum's pet hair cleaning capabilities, self-emptying feature, easy setup, and mapping technology. They appreciate how well it picks up pet hair, the convenience of the self-emptying base, the simple setup process, and the accuracy of the mapping feature. While some customers have concerns about the app's functionality, Wi-Fi connectivity, battery life, navigation, and suction power, the overall positive feedback highlights the product's effectiveness and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Greay with pets!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a Roomba 970 for years and it was good but i always had complaints. When I met my fiance and moved in together, she brought one short and one long hair cat with her and my Roomba could not keep up. When it started to breakdown I began looking for a new robot vacuum, as now having cats and a baby we need the time. This vacuum was what I selected and Oh My God! Amazing. Our floors look great and i never have to clean hair out of rubber rollers sonce this uses an actual brush. I am buying a second one for our other floor.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Self empty base
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this shark for about four months now and it’s a pretty good vac. Cleans up after a lot of in and out city foot traffic and two small dogs. It’s not too loud, and the automatic emptying bin is amazing especially with pets.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Robot Ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuume works great! I have a black lab who sheds a lot and this helps tremendously with keeping the hair down.
I would recommend this to a friend - Pros mentioned:Self empty base
Rated 5 out of 5 stars
More Than a Match For My 2 Dogs, & 3 Grandkids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Shark robo-vac and I think perhaps the best. My 2000 sq ft house is a bit of a challenge for any vacuum. I have a corgi and a kelpie both of whom shed like crazy year round, My three grandkids are in and out constantly with all their friends and I live on a dirt road with dust clouds all day every day. The Shark robo Vac handles it all though I do have to say the sIxty day capacity is a joke at my house. More like 6 days if I'm lucky, (again two dogs three grandkids and a dirt road) but since it doesn't have a bag it doesn't matter if I dump it every day. The complaints about the bin putting dust back and dirt back in the air when you dump it are exaggerated, it doesn't, and trust me, I would notice since I have a severe dust allergy. You get dust when you bang out the filters but it's the same with ALL vacuums including those with bags. I do it in the trash bin outside and have no problem. Over all, very pleased! I highly recommend this vacuum! My only complaint is that the app logged me out for some reason and won't take my password to get back in. I have tried to reset it but the website has been down for three weeks. However, unlike other robo vacs I've used, i don't have to have the app for it to work. I just press "clean" and off it goes
I would recommend this to a friend - Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Amazing robot vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a few different robot vacuums and this one is by far the best!! It maps out the whole are of the house I want done and sweeps everything perfectly, does not just room around it has a plan and hits everything!
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Efficient Cleaning with Shark Robot Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Shark Robot Vacuum, and I must say, it has exceeded my expectations. The mapping feature is a game-changer, allowing precise cleaning of assigned areas. The vacuum efficiently navigates through spaces, ensuring a thorough clean every time. It has made my cleaning routine hassle-free, and I appreciate the time it saves. If you're looking for a reliable and smart cleaning solution, the Shark Robot Vacuum is a solid choice.
I would recommend this to a friend Rated 4 out of 5 stars
Very good, and almost great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little machine! To make it 5 stars might only take an upgrade or few to the app. Pros: 1) Good navigation. One pass through the house was enough, and it handled some tough thresholds. 2) Seems sturdy 3) The app is well put together and intuitive 4) Does great with pet hair Cons: 1) No Go zones cannot be drawn small enough. I was unable to designate a 18" square zone for my guitar. 2) Cannot rotate rooms like you can No Go Zones. Makes it challenging to draw rooms in non-square layouts. 3) Difficult to tell exactly where things are to draw No Go Zones. 4) CANNOT do shaggy carpets! The side brushes get tangled.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Love it! Good suction and keeps things very clean.
I would recommend this to a friend- Pros mentioned:MappingCons mentioned:Battery life
Rated 5 out of 5 stars
Loving it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old school iRobot that ran into everything. Never used it. Bought this one and gotta say I’m in love. I have 5 pets so this has helped so much. Love that it even gets under beds where I rarely vacuumed. I’ve had it for about 3 months, and it seems lately that vacuuming the upstairs is taking longer each time. Not sure why so I’ll probably remap to see if that helps. I typically have to empty the bin at least once a week. I will say it smells like dirt and dust when it transfers the waste from the vacuum to the bin. Maybe that’s when I need to empty the bin. Not sure. Wish it had a light telling you when the bin is full.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Mapping, Self empty base
Rated 5 out of 5 stars
Best robovac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best robovac. I had a different one prior to this one and this one works way better because of the app and how it maps out your house. The cheaper ones randomly clean but this one goes row by row. The self emptying is nice too.
I would recommend this to a friend - Pros mentioned:Ease of use, Self empty base
Rated 5 out of 5 stars
If you have pets - BUY IT! Hairless floors!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever! Works well annd it’s easy to set up. We have 3 large dogs and 2 cats so we were hesitant to buy this as we thought it would clog all the time, and be a hassle but let me tell ya, it does not! We use this thing daily and my floors are the most hairless they’ve ever been! The self emptying xl canister is amazing, we haven’t had to clean it out yet.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Why Didn’t I Buy One Sooner??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to help with the dirt brought in by my dogs and my husband (farmer) to run daily. I am blown away at how well this works. It is super easy to set up and map the house. I love that I can just go to the app and start this while I’m working on other things. It does an amazing job and picking up all the mess from our country life!
I would recommend this to a friend - Pros mentioned:Self empty base
Rated 5 out of 5 stars
Just buy it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for a few weeks now and it's everything that we hoped it would be. We have a shark upright that we will use in other parts of the house, like upstairs, but this robot is being used on our main floor. It does a great job with pet hair!! I did a ton of research on robot vacuums, and this is a great buy for the value to features ratio. It's not as loud as I thought it would be as I have seen some people complain about the noise. The self empty is great!!! If you are looking to spend a little more than for the value ones but not 1G ON A VACUUM, this is it.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Big upgrade
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark was a big upgrade for us, as we had an older Roomba. The wifi connectivity and house mapping is really nice since it allows you to send the vacuum on "missions" to specific areas. I do wish the app would load quicker but I suppose it takes time to communicate with the robot. It also has some trouble mapping underneath furniture.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works well for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this a month ago and so far so good! It's not the best at avoiding objects but I've only had two times where it has actually caught on anything (1 was a cat string toy and one was a thin cable for a charger). It also sometimes get's it self stuck, it's happened 1-2 times where it shouldn't have. It has done a good job picking up cat hair on our living room carpet, I try and run it every day to keep it manageable. It doesn't pick up all the stray cat litter, but it keeps it more manageable. I do not regret the decision to pick this up, the house in general looks a lot cleaner and it saves me a lot of time in general. I still vacuum but makes that job a lot less daunting.
I would recommend this to a friend - Pros mentioned:MappingCons mentioned:Battery life
Rated 3 out of 5 stars
Good, but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping this vacuum lasts longer than the Roomba i3+. I had two of those and they didn't last the warranty period. The Shark Ai Ultra does a good job in vacuuming although hasn't yet covered all the areas it mapped. Perhaps it will after it's vacuumed the house several times. Yesterday I had an issue with it removing pet hair. The roller got clogged and I was notified to fix it via the app. I like that no bags are needed as the Roomba i3+ I had previously. The i3's rollers also got clogged with pet hair/carpet. The major downside is that the Shark robot requires 3 hours to recharge. Which means that to clean my whole house, 9 to 12 hours of cleaning time are needed. Unfortunately you can only schedule the whole house to be cleaned. It has better mapping than the i3+ and sections of the house can be cleaned by the Shark. However, that can only be done manually via the app. Shark needs to modify the schedule to allow parts of the house be cleaned. Then it wouldn't need to be scheduled for so long a time.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Clogging
Rated 5 out of 5 stars
Does a great job for cleaning.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. It does a great job of cleaning up the house. I have four dogs and the previous version would get clogged up. This one hasn't need me to manually empty it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this for my home. I have two pets and a child. I run it 2-3 times a day. Super effective. I have it in a schedule morning and night through the app. It has a sensor so if I’m in the kitchen it doesn’t run into me. Even gets under my couch that is lifted where pet fur seems to build up. I highly recommend. You still feel like you are cleaning your house while getting other things done
I would recommend this to a friend - Pros mentioned:Mapping, Self empty base
Rated 5 out of 5 stars
My new favorite cleaning helper.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned an older Roomba 850 for 4 years and a generic Kybol vacuum for around 2 years, both are great helpers on the floor cleaning. This Shark model is my new favorite: it created a map of my first floor, it always knows exactly where it is. The app allowed me to create cleaning zones and no go zones. I can send the robot to specific areas: family room, kitchen, etc. no need for virtual wall sensors like my older roomba. In summary, It is great, little to no hair tangles on the rollers and it auto empties the dust on the charging base.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:App
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth every penny!! 2 dogs and two kids. I was constantly sweeping and I couldn’t keep up! We call her clean latifah. She is basically my best friend! The app definitely needs work and should show where the vaccumm is when on and mapping the area could be better. I have all vinyl floors one level and it’s super precise. I have no more sand feeling on my feet!
I would recommend this to a friend