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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the DualBrew PRO coffee maker, particularly its ease of use and overall performance. Many appreciate the quality of coffee it produces, as well as the useful frother and appealing design. However, some customers have expressed a desire for temperature controls and a permanent filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,005 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not what i hoped it would be

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, its got a nice setup combining the grinds and pod function the way it does. Unfortunately the one i got had an issue of spraying hot water at our face when opening the pod attachment and burned 2 family members I have since returned this item and went with a different product. Also had an issue with lots of grinds ending up in our cup after brewing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you were having trouble with your Ninja - DualBrew PRO 12-Cup Specialty Coffee System, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this ninja!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this about a 2weeks now and it’s by far the best coffee maker I’ve ever had. And im addicted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NINJA VERSUS KEURIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL COFFEE MAKER EASY TO USE HAVE HAD A KEURIG FOR YEARS BUT IT DOESN'T COMPARE TO THE NINJA

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Does not work as it says

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep coffee hot for 2 hours as it says in the description

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Definitely must buy when its on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both worlds if you need k cup maker and also want traditional brewing. Sleek and modern .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this thing. It makes everything easy and fast for me. You’ll not be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Ninja DualBrew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to program. Only single cups are hot. Brewing pot into carafe cools quickly, nothing keeps it hot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Do not recommend

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brew coffee OK. Carafe leaks. Grounds get everywhere. Poor customer support from Ninja.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aweslme and fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used ninja products for the last several years. The system is easy to use and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great All Around Coffee Maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a great all around coffee maker. My kids love to make hot chocolate with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a coffee maker that works well. Bought as gift for Mrs…happy wife.. happy life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The WORST pot!-cool coffee with grounds brewed in!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not brew very hot and the carafe does not keep it hot AT ALL. I could live with that. However, cannot brew pods (plastic k-cups from Sam's Club) without getting ALL the grounds brewed into it, And after owning it for about 3 months now it brews grounds into pots of coffee too. Using the correct filters and correct amount of standard coffee so ZERO reason to do this, HATE this pot--BUYER beware!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Ninja DualBrew. Please don’t hesitate to reach back out to our team at 1-800-365-0135.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Nice coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee. Have tried all the modes and the pods and can brew coffee like barista at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for our daughter - like the fact you can do single cups or a whole pot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    coffee with a smile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful stress-free morning start, excellent quality and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No hot plate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no hot plate because it comes with a thermal carafe So you can’t use the glass carafe if you want to, disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2-in-1 Excellent Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Ninja DualBrew coffee maker. We use Keurig pods for daily coffee and it brews fast and deliciously strong! And when we use the carafe when we have guests, we were surprised how the coffee was just as rich-tasting, and stayed warm in the metal carafe for hours. I wanted to have 2 options in 1 machine to save on counter space. This was/is the perfect solution!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Carafe Does Not Keep Coffee Hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so aggravated as I did a lot of research before buying. I went with this model because of the "wonderful" carafe that would keep the coffee hot for many hours. I only need it to keep it hot for a couple hours and it doesn't even do that so it is useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I bought thus far. I recommend for any coffee drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Multiple settings for mug size. Carafe keeps coffee hot.

    I would recommend this to a friend