Customer Ratings & Reviews
- Model:
- DT251
- |
- SKU:
- 6471386
Customer reviews
Rating 4.7 out of 5 stars with 906 reviews
(906 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Foodi 10-in-1 Smart XL Air Fry Oven's ease of use and cooking performance, with users appreciating how quickly it reaches temperature. Many find the overall performance to be excellent, resulting in perfectly cooked food. The size and extra-large capacity are also frequently praised, making it suitable for various family needs. While there are very few complaints, some customers have commented on the noise level of the fan.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Worked Great… Then It Broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was an amazing product for two years, then started getting an error on the display panel and eventually the display shorted out. Warranty was already out so it became junk. 1 year warranty is unacceptable for a kitchen appliance. Do not buy this product. It will fail and youll have to spend more than buying a new one to fix it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Welcome addition to the Kitchen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far a 4. It could go up after more use. A 4.5 is well within reach.
I would recommend this to a friendRated 3 out of 5 stars
Cleaning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning is too hard even after each use,but it’s good for cooking
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Mary,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your Ninja Foodi Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Test it fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within 2 days. Only had a 14 day return window. Used 2x. First time had to unplug to turn it off. Second time set it to 400 and it reached 450 until it shut down. Did not want a replacement
No, I would not recommend this to a friendRated 2 out of 5 stars
Great until it broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted. It broke once it was our of warranty and not easy to repair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped Working less than 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great and then died under 2 years. Cleaning is a major pain. It heats up quickly but i noticed the temp is not accurate it runs about 15 cooler than the display
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello David,
Thanks for sharing your experience with your Ninja Air Fry Oven.
We're sorry to know that it has stopped working after 2 years of usage, and you experienced issues with the temperature and cleaning. We understand how frustrating this can be. Please reach out to our team by phone at 1-800-365-0135; we'd like to help you with this matter.
Kind regards,
Ninja Kitchen