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Customer Ratings & Reviews

Your price for this item is $499.00
The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1598 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers value the Roomba j7+ for its automatic dirt disposal, easy setup, and mapping capabilities. They appreciate how it helps keep their homes clean, especially those with pets. However, some customers find it to be loud and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,598 reviews
  • Pros mentioned:
    Navigation
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iRobot Roomba for a few months now, and it has truly transformed how I keep my floors clean. The navigation is impressive, as it moves seamlessly between rooms, under furniture, and around obstacles. The cleaning power is fantastic—picking up dust, debris, and pet hair with ease. I also love how it can be controlled via the app, allowing me to schedule cleaning sessions, monitor its progress, and even control it remotely. The only downside, and it's a minor one, is the charging process. Sometimes the Roomba struggles to find its charging base if it's too far away or if there's a slight obstruction. However, this doesn't happen often, and when it does, it’s a small inconvenience compared to the overall convenience of the device. Overall, I highly recommend the iRobot Roomba for anyone looking for an effective, time-saving cleaning solution. The minor charging issue doesn’t take away from the overall experience—it’s still a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. It’s super easy to set up. The robot makes a map of your house. Each room you want cleaned and the ones you don’t. It takes pictures of the obstacles each cleaning session and sends them to you. The one drawback is bags. But it’s self emptying and self contained. I’d give it 10 stars if I could! It is a little loud but not any louder then an upright vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game Changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an older iRobot that just bumped around cleaning I got tired of putting barriers all around the house to keep it from getting snagged under a chair or table or caught up in a cable or power cord so I kind of quit using it because of the hassle. After reading the specs and reviews for the new technology in the J7 I decided to give it a try feeling comfortable that I could return it to Bbuy with no problem if it was a dud. I have to say with the mapping capability of the device and my ability to customize those maps is a game changer. After it initially mapped my house I was able to setup keep out zones within the app where I didn't want it to go and also customize jobs for when and where I wanted it to vacuum all hassle free in the app. It never gets hung up and if it spots something in question and provides a picture of the item and asks if it should avoid this in the future. This thing is amazing as it learns as it goes. I have it set on a schedule to clean different parts of the house on different days and I have never come home and found it caught up or confused. When it's finished it returns to the base and empties the dust bin, charges and sends me a text telling me it completed the tasks and any pictures it has in question. I never have to touch it. If for some reason the dust bin gets full during a job it will return to the base, empty the bin and return to where it left off. The app is fantastic and keeps you aware of everything including a history of jobs completed with a complete map of everything. If you're feeling lazy just tell Alexa to have irobot vacuum the kitchen and off she goes. This one is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased this iRobot Vacuum as it has been a tremendous help around the house. With 3 kids, 2 longhair cats and a dog, this vacuum makes keeping up with sweeping a breeze! Although the base may be considered loud when emptying the bin, the robot is quiet. The app is easy to navigate and I like that it connects to Alexa. It efficiently maps out the area and navigates around obstacles with ease. I would absolutely recommend this to a friend or family member.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Nice machine, a bit bumpy to get setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say, the machine is nice and works well. I still wonder if this is indeed the roomba as it is completely black without any markings. Also the box doesn’t have a manual or even a sticker with a QR code. There is an iRobot app that you can install on the phone and then link to the machine. From there there are videos and instructions but it all is a bit of an escape room experience. So far my wife love the fact the house gets clean without any work on her side. In the beginning it was fighting with some on ants that were hanging on the floor but that is now resolved.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Obstacles beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum and I got it for a great deal. The obstacle avoidance feature still leaves a lot to be desired. It'll either avoid the obstacle or plow right through it without a 2nd thought. I'm hoping the more I run it, the more it will learn. If not, then I'll get an ecovacs next time. It does a decent job on lvp flooring and the fact that it sounds like a jet engine taking off every time it empties the bin honestly makes me laugh.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    J7+ Sweeply Jones Review

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the J7 plus Roomba for quite some time now and it does a phenomenal job of cleaning my multi-room house. I currently have the iRobot roomba connected to Alexa and voice commands to clean selected rooms or all the rooms are pretty simple to set up. I have a Shiba Inu pup and he sheds as well as leaves his toys everywhere; the roomba has no problem maneuvering toys and picking up the pet hair. This ai vacuum is also very quiet I usually have it running either late at night i.e. 2am or when I leave the house. My roomba, Sweeply Jones, also notifies me when it ready to be emptied and have parts replaced. I think this iRobot roomba vacuum is worth my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Love my iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Vacuum couldn’t be more happy cleans right up next to the baseboards and after a couple sweeps of your house it will know exactly what to do and where to go. I have vinyl planking throughout my home so this saves me a couple hours every week and manual labor.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba over Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the Shark AI and wasn’t doing a good job with vacuuming. Decided to return it and order this bad boy. Immediately saw a difference when I opened the app, UI is friendly and gave more options than Shark. When it came to vacuuming, it picked up a lot of our dogs hair (German Shepherd & Border Collie/Husky) with ease. It gets stuck from time to time but that’s due to our chairs having a small metal frame at the bottom. Once it finishes the job, it gets pretty loud when it gets put into the “diapers”. It sounds like an aircrafts APU running. Overall: great robot vacuum for your cleaning needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my roomba!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: mapping process is kind of long, gets stuck in my shaggy rug, may need to run twice to ensure it gets everything, may need to move it to a different area after it gets stuck Pros: it picks up a lot of dust/hair it picks up, self-emptying feature, can see where the roomba went over on the app Overall: Although there are more cons than pros, the benefits outweigh the cons. The roomba does an amazing job of picking up a lot of dust and hair. Perfect if you shed a lot or have a pet that sheds. It was easy to set up, too. Highly recommend!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Good enough. Not Great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a laminate floor. It cleans it up well enough, which is the most important part. There are quite few things about it that bother me, though. It's quite noisy while it works. The battery doesn't last long enough - it needs to take charging breaks. It has great difficulty getting back on to the dock, such that, many times it gives up, sits outside the base, and loses its charge and connection to the wifi. Out of the box, I got a warning that, upon emptying, it has a "sealing problem". The dogs' hair often gets tangled up in the rollers and wheels. For a name brand, I expected better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having help considering i have a german shepard whos hair is neverending! The roomba does great on all my floors minus the rugs. It does not have the suction strength to pickup the dog hair off the rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had one and I never understood the purpose and swore I would never get one but we now have 2 dogs one long haired and short haired. They shed TERRIBLY and would have hair tumbleweeds everywhere. Constantly sweeping. We also have a work schedule that doesn’t allow us to be able to sweep on a daily basis. But Taz has made it so much easier to keep the floors clean and 90% hair free by time cleaning day comes! This is a great investment!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I have two large short haired dogs and this Roomba effortlessly keeps my carpet clean. After 3 full cleans the device successfully mapped my 2nd floor and identified any obstacles/ troubled areas. I set the device to clean M-F when I leave the house via an app IFTTT. The device is somewhat quiet however, the emptying into the base is loud. I would highly recommend this purchase to anyone who needs a automatic vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good to keep floors clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for cleaning in between deeper cleanings! The only issue I have run into this far is it sometimes gets stuck for a while underneath the table and chairs. It’s a little louder than I thought it would be but quieter than regular vacuums. Recommend if you have pets or live in an area with lots of dust.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Roomba with a map and bin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart vac, like the map in the app. Needs more suction power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba j7+: The Ultimate Smart Cleaning Companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this J7+ and the self emptying feature is amazing. I never knew how much dirt is around the house specially in the nooks and corners before buying the roomba. Also the scheduling feature is an added advantage and I don't have to worry about remembering to turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    A little slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I like how clean my house look after I use my roomba however I can tell you that it takes a long time to vacuum anything. Most of the times it has a hard time returning back to the charging station by itself. It has died a couple of times on me trying to return to its home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Mr. Very Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first roomba for $50 and my house was cleaner with that simple random technology. This unit spends the majority of its time confused and driving back to its base to figure out where it is. The problem is that when it is confused it doesn't vaccum so it just drives around wasting battery. Lastly I hat the auto empty function/bin. It has never emptied the bin without error.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    J7+ review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning was bit tricky but worth it and smart map updates, can mopping options be added with accessories? Doesn’t pick hair just dumps outside on the floor

    I would recommend this to a friend