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Customer Ratings & Reviews

Your price for this item is $499.00
The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1599 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Roomba j7+ for its automatic dirt disposal, easy setup, and mapping capabilities. They appreciate how it helps keep their homes clean, especially those with pets. However, some customers find it to be loud and a bit pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,599 reviews
  • Rated 5 out of 5 stars

    i Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iRobot is a great tool for the home can't believe i waited this long to get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cleaning!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. We have a dog that sheds hair and I love knowing that I have the Roomba to keep my floors clean anytime I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely does pick up electrical cords but that’s our only complaint. We completely love this thing and I’ve been known to pull up my interior cameras and watch it work because I’m still amazed with it. Her name is Rosie and she’s awesome. Definitely clean her wheels and rollers after every couple of runs…it takes literally 60 seconds and it keeps her running smoothly. It doesn’t pick up every imaginable piece of debris on the floor but then again it’s not designed for that. She gets 99% of dog hair and little leaves etc once she’s run her first couple routes and that’s more than suffice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this Roomba. Replaced one that was about 8 years old, which was great, too. Like the self cleaning feature on this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sensitivity for wires and other items on the ground. Room mapping is fantasic. Takes about 1 hour to do an entire 1 bedroom apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall but don't trust the p.o.o.p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pet p.o.o.p feature where it's not supposed to run over dog mess doesn't work really but other than that I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Trixie!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Trixie. Our favorite appliance. New flooring loves Trixie too. Dogs hate it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 5 out of 5 stars

    Nice Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, does not get hung up on things. Quiet when vacuuming but loud when it empties itself. This does not last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this product!!! Very smart robot and a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 4 out of 5 stars

    LikemyRoomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I was able to easily set up maps and favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Cleans great!! I set timer for 2:30am. It’s so quite I can’t even hear it! Then I wake up to a clean home!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A new member of our family...Harvey. He works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. This thing cleans the whole house with no help from us. Our dog tracks in leaves and "Harvey" takes care of that with ease. My better half was skeptical but now she is a believer. This thing is so quiet our very protective dog doesn't bother it at all. "Harvey" is now a permanent member of our family... a little wokhorse. Love how he tracks back to the Homer base to charge and empty the bin with no input. Great product!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really tried!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diligently tried to make this product work but couldn't. Over the course of 1+ month, I tried 3 different Roomba's. All 3 had different issues; error code 26, no camera recording (while mapping), and rolled into obstacles such as my dog when this specific model is supposed to identify pets. Interestingly, it did appear to vacuum when it wasn't experiencing a problem. However, the stop and go, mapping from scratch each time which easily takes close to 2 hours and does not vacuum while mapping (so you have to run it again to do the actual work after mapping), and the back and forth of buying and returning wore me out. I would like to find one that works well to clean pet hair! Reviews online suggested I was experiencing common problems the co. has yet to resolve successfully:(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Cleaner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it directly from the store. Nice addition to my techie collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum recommend for everyday hime use. Wish I bought a long time ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Make sure the iRobot is docked and charging"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first year, the robot worked fairly well. But it began to stop in the middle of the room during jobs. I am constantly maintining this thing, which is fine, but then it NEVER works anymore. I factory reset the robot and cant even get the house mapped and setup to run jobs again because it refuses to connect to the app and refuses to correctly return to the dock and recharge mid job. The fact that its excuse is my internet is very frustrating - every single other device in my home works without a hitch, and were talking at least 30 devices. The $800 vacuum is the only one that struggles to work as designed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Would like better suction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction could be better for the price. Mapping and app features are awesome and easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, avoid at all costs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on any products from this company. The roomba or irobot or whatever they are calling it now was not very good before amazon bought them. Now it's a complete pile of garbage. From is constantly losing its location to the map losing areas you designate as don't enter to its going over the same spot dozens of times to the refusal to allow access to their api so you can control it more. This product is not worth any where near the outrageous price they ask. Forget and l any improvements, that went away when Amazon bought them. I contacted support numerous times only to have them brush me off when they couldn't fix the issue and had to completely start over on 5 separate occasions wiping all the setup every time.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the robot loosing its location on the map. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Updated iRobot Makes a Difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the i7 to the j7. It’s got a better profile and blends in nicely. I also really like the LED light allowing it to work better in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for hardwood floors don’t need to use a broom just make a schedule and let it go

    I would recommend this to a friend