Customer Ratings & Reviews
- Model:
- EC9355M
- |
- SKU:
- 6472504
Customer reviews
Rating 4.2 out of 5 stars with 237 reviews
(237 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the La Specialista Prestigio Espresso Machine for its user-friendly design, consistent espresso quality, and overall great-tasting coffee. Many appreciate its easy operation, even for beginners, and the amazing espresso it produces. While some find the price to be a bit high, most agree that the quality and taste of the coffee make it worth the investment. There are a few complaints about defects and descaling issues, but overall, customers are highly satisfied with this espresso machine.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy to use, Espresso
Rated 5 out of 5 stars
Great machine, worth the investment.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase. Machine is easy to use and makes amazing espresso and coffee drinks. Saving so much money by making my drinks at home. Even better that we got it half off on a daily deal promotion.
I would recommend this to a friend - Pros mentioned:Easy to useCons mentioned:Pricey
Rated 5 out of 5 stars
BUY. THIS. MACHINE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. I freaking love this. The price tag seems prohibitive at first but once you use it, you’ll never go out for coffee again. I’m truly hooked. Everything is easy to use and understand. Be patient your first few tries pulling espresso. Practice and waste a few pulls to get comfortable- the guide that’s given isn’t very good as far as grind coarseness and dose level- use the guide for temp controls for sure. The pictures are what you need to look at- color and speed. I use the filtered water from my fridge to fill the basin- in my experience- if you have hard water- you absolutely want to use filtered water to reduce the amount of descalings you do. A++++++ product.
I would recommend this to a friend - Pros mentioned:Easy to use, Espresso
Rated 5 out of 5 stars
The coffee machines is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good coffee machine. Works great! Doesn’t take too much time to make coffee. Doesn’t take too much space in the kitchen. Really easy to make coffee! Love it!
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Provides a perfect cup of coffee every time. The hopper is convenient as it holds the beans instead of having to continuously refill it. The water temperature for a hot cup of coffee is spot on. It’s saves time to have this all in one machine.
I would recommend this to a friend Rated 4 out of 5 stars
Great compact machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces Great espresso and crema. My only complaint is that it can't produce shots back to back, it needs a few minutes to cycle through. On the plus side it's highly customizable to give you the perfect grind size and amount and temperature.
I would recommend this to a friend- Cons mentioned:Water tank
Rated 4 out of 5 stars
Glad I made this investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews I read prior to buying were spot on - it will take a few attempts of trial and error to get it where you want it but after that it is a fantastic machine. Only reason not 5 stars is I wish the water reservoir was larger and the bean holder would be easier to clean out if you decided you want a different bean in the hopper you are pretty much stuck.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Bye Starbucks. Hello D’longhi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an espresso machine for a long time. Doing the research and trying to understand the ins and outs of the tech associated to them. Quality, benefits and functionality were my main sell points. I finally decided to buy the D’longhi La Especialista, at Best Buy. Best. Desicion. Ever. Not only met my expectations but it’s truly a beautiful piece of machinery and a high quality artifact that delivers the most perfect brews in any style you want. Money well spent. Bye starbucks!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Felipe, we are so delighted to hear you are fully satisfied with our De'Longhi La Specialista Prestigio Espresso Machine! We hope you continue to enjoy making delicious espresso with your unit for many years to come. Thank you.
Rated 4 out of 5 stars
Decent machine, easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful of steam wand as I thought it would be, and if does end up with a lot of water in the drip tray when using. Ready to use with the push of a button, and super simple setup. Overall, I'm happy with the purchase.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with our De'Longhi La Specialista Prestigo Espresso Machine for years to come. Thank you.
- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Espresso machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, now I don’t have to pay for expensive coffee out of home
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
La Specialista Delonghi Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use specially the stamping. makes coffee prep every morning so easy. jus wish stamping is made of stainless instead of chrome plastic.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine for the price. Easy to use, heats up fast. I like that it also has the feature to make coffee as well ! I have had it for a few months now and I’m quite pleased with my purchase
I would recommend this to a friend - Pros mentioned:Espresso
Rated 5 out of 5 stars
The Best Espresso Machine Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This machine its amazing, its much better than Breville... Love it, the espresso its perfect and wow...
I would recommend this to a friend - Pros mentioned:Espresso
Rated 2 out of 5 stars
Not our pick!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we decided to go with an espresso machine, we initially chose De’ Longhi. 1st we purchased Combination Espresso/Coffee and it was ok, the frothing wand was not that great. So we returned it and exchanged for the De’ Longhi Specialista. After many attempts, again the frothing wand just doesnt seem to put out that great of pressure and the milk just would not froth. Milk was nice and fresh. In the end we exchanged for a Breville Touch Barista. What a noticeable difference! I can tell you after trying both brands, it is safe to say i will never buy another De’ Longhi. Great starter machine but once we changed brands, we instantly could taste a difference, and see a difference. Frother was much better.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 5 out of 5 stars
A lot to learn, but worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 3 months now. And as a newbie, it's been amazing. I like the simplicity of the options. I don't find it overwhelming, but more intriguing if anything. Once you have your dosing dialed in, the flavor is consistent every time. I think my favorite part is the water level sensor. Knowing I'm not going to run out of water mid shot is fantastic.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it’s a little bit pricey but I trust this Italian brand. We’ve been using De Longhi for the last 10 years. I use Lavazza coffee everyone who comes to my house always comments how good my coffee is
I would recommend this to a friend- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Goodbye starbucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best machine I have used. So many functions that makes it easy for my hot beverage.
I would recommend this to a friend Rated 5 out of 5 stars
Espresso FEVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of coffee however when my Boyfriend bought this, I had to try it! I tried the Espresso for the 1st time and it is DELICIOUS!!! I wake up every morning craving a cup.
I would recommend this to a friendRated 5 out of 5 stars
DeLonghi coffee machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is all i needed. It can prepare all types of coffee in few minutes. You can also use it for tea or hot chocolate. For me it is very important that i can choose what kind of coffee will i drink (100% pure coffee). With this coffee grinder option you’ll have it also fresh every time.
I would recommend this to a friendRated 5 out of 5 stars
Espresso for Beginners? Yes!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine even for beginners like me!
I would recommend this to a friendRated 5 out of 5 stars
DeLong coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a DeLongi coffee machine is excellent at making coffee. I am like this products efficiency goods machine
I would recommend this to a friend