Customer Ratings & Reviews

The Samsung Jet 60 Pet Cordless Stick vacuum has many shortcomings that prevent me from recommending it to those looking for this type of vacuum. We own another vacuum in a similar class and it is far superior to this one. First, the vacuum does not run very long on a charge--maybe 15-20 minutes at the most. Put it on high power, and the run time is even less. Charging the battery takes a few hours, so if the job you want done is more than just a quick pickup, you might have to come back hours later to finish the job. Next, the vacuum is somewhat awkward to maneuver. It looks like the head will rotate easily and freely with the appearance of the head and because the vacuum is so light, but when vacuuming around furniture or near corners, I found myself constantly needing to pick up the vacuum unit because the head would not maneuver the way I wanted it to. Third, while the unit is wall-mountable, it is not easy to wall-mount in my residence. The unit needs to be wall-mounted close to an electrical outlet. So if you want the vacuum in a closet or laundry room, where outlets are non-existent or already used for other purposes, you'll need to find another place, likely in a more visible part of the house. In addition, the wall-mount unit is heavy, so be sure to anchor it to a stud; mounting just through the drywall with the provided mollys will probably have the wall mount pulling away from the wall after some time. We chose to fully charge the battery and then store the vacuum in the closet without the wall-mount. The vacuum would not stand up on its own. Even when vacuuming and needing to set the vacuum upright while moving something out of the way, the vacuum will not stand up on it's own--you have to lean it against something or in a corner. This is the most annoying thing about this vacuum. Now let me touch on the actual function of the vacuum, which is not that great. While the unit works reasonably well on hardwood floors, tile and rugs with no or minimal pile, any carpet with more than minimal pile overwhelms this vacuum. The brush stops spinning and all you get is suction--even on the higher power. The "lines" left on the piled carpet are not left with the forward motion of the vacuum, but rather from pulling it back towards you, meaning that you are not getting a good and powerful vacuum stroke. Therefore, the unit does a poor job at cleaning carpet with any type of pile. If your residence has all hard surfaces and no piled carpet, it will probably be OK. I also used the vacuum on furniture and as a car vacuum with the different attachments and taking advantage of the modularity of the unit. The unit worked adequately on fabric furniture (with several passes), but as a car vacuum, the unit was difficult to maneuver (even in its smallest configuration) and did not have enough power to clean the floor mats without several passes. However, getting the unit configured multiple ways was quite simple, as all the push buttons were logically located and easy to actuate. The unit does not have a good battery indicator--it only has four bars on the battery. I would prefer a percentage indicator, which is much more informational. The last shortfall of this unit is that the instruction guide is completely pictorial--no words. Some of the illustrations are not very clear, and that made learning about the unit and its features easier to accomplish by experimenting with the unit rather than looking through the guide. As a household vacuum (with piled carpet) or a car vacuum, this unit is quite sub-par. However, as an apartment owner or a homeowner with only hard surfaces, the unit would be adequate. Storage requires some planning, as the wall mount needs to be near an outlet and the vacuum itself does not stand on its own. Run time is more than disappointing, and the instruction manual needs work.

Very nice design, holds a good charge, works well on multiple surfaces.

Anything with a battery will eventually need a new battery and will lose charge over time. It’s hard to buy something like this when it will be discontinued at some point or the price of the vacuum will drop so low a new battery wouldn’t be worth it. You can go to Samsung website and read all the reviewed about the vacuum from years later.

My Son and wife love it! They have three kids and. St Bernard and are very satisfied

3 months after purchase the brush rotating dirt collector broke after it collected dirt , there was no parts manual in the box so i tried to contact the support and they said the part is in back log, it arrived 6 weeks later and they sent the head but not the rotating part although i sent pictures of the part , and then the support team asked me to tell them the part number because they cant find it !!! , i resent picture and tried to show the part using arrows and then they took few weeks to send me the wrong brush/head all together !, and after complains they said we will need to ship every thing to factory for assessment instead of sending me a new one! i dont recommend buying the vacuum or buying any samsung device because of their terrible support

Used it once and the battery died after 12 minutes even though I fully charged it