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Customer Ratings & Reviews

Your price for this item is $74.99
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The comparable value price is $359.99

Customer reviews

Rating 4.3 out of 5 stars with 1834 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, compact design, and affordable price of the 21.5" All-In-One. They appreciate its simplicity and find it suitable for basic tasks and light use. However, customers are negative about its slow performance, with some experiencing freezing and screen issues. They also mention limited memory and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,834 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good enough!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With initial settings (using Microsoft programs only like Bing and the web browser) it was trash, I almost got worried the computer was going to never load anything and need to be replaced. After switching to chrome, it's awesome. It functions great for k12 classes and online lessons! Exactly what you'd expect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Good desktop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer for the price. It does have a bit of lagging which is unfortunate, but other than that it's not bad. I also like that it doesn't take up too much space, it is nice and compact it fits perfectly on my desk. I recommend this computer for everyday use for basic work or homework but definitely not for any type of gaming it does lag quite a bit even for simple games.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A real Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase. This all-in-one computer is very solid. It has impressed me with it’s speed, vibrant screen colors and it’s flexibility (not to mention it’s strikingly good look) all from what in my opinion is an upper tier entry level computer. I would recommend this computer without hesitation. What’s more impressive is that this was an open box purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play games smoothly on it, you just need to lower the graphics to make it less laggy and not leave a lot of tabs or apps open. I play siege, valorant, fortnite, etc on it. You just need to use certain settings for the things to make it work smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 4 out of 5 stars

    Compact desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for school. He seems to like it so far. It's compact for a desktop and has a touch screen, which is a nice feature. I like that there's no tower to find room for and it fits in a small area.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    An affordable and efficient choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work and school and it has been a great investment since I've gotten it. I love the fact that it has a hidden webcam attached to the monitor for ease of mind and safety. Although it doesn't have a CD drive the keyboard and mouse are wired, it is not hard at all to find accessories that are Wireless. The setup was very easy and quick. And it has Bluetooth. I would definitely recommend this desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is compact and user friendly. Set up was effortless and fits perfectly for my small desk. The pop-up webcam adds efficient and sleek modern look. I utilize for working and school with all apps for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best buy at best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful all-in-One- Intel Celeron -Memory - 128GB SDD very sharp looking for a clean look to upgrade a room. The white color gives a clean look, Its easy to use and easy to set-up. The features are beautiful and the picture is sharp. Please give this one a try..

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    HP All-in-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Bought as open box in “excellent” condition and it was perfect. Looks nice and it doesn’t bother me that the keyboard and mouse aren’t wireless. Easy set up. Not a fan of Edge.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    my new desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice desktop computer, easy to use . Good visual quality and pretty fast. Doesn't take up much space on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    All in One computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my All in One computer. Easy to use. Like that I dont have to struggle with cords or heavy equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase online (with a new account) after a long, long time of buying from Best Buy. I love this computer and I love all HP products in general. The best thing about this computer is how it takes no effort at all to install. From the moment you unbox it, to when you set it up. This computer is excellent for work, especially when you work from home. From the printer, to this desktop computer, to the laptop, everything is HP. Aside from the product itself, Best Buy is my #1 go to for anything tech related. If not at the store, rest assured they have it always online, always available for pick up, which is what I did and it was super easy to do. Please check out also the trade in service!! I traded an iPhone 11 and got a gift card, and with that and a little more I got the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic does everything you need for work and home use. Nice price. Do suggest. I’m pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Patsee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was open box it worked amazingly and all I had to buy was a mouse an adapter which was absolutely easy to get. Thank you again Best Buy, for this chance to buy an affordable desktop hp computer

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good computer to purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with this computer. Works very well, I use it for college purposes. & I am very happy with this purchase after months of having it. :) A very easy set up as well!

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    good bang for your buck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty slow but its great for what you pay for, not the best for running games but great for sending emails and basic web browsing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My favorite PC by HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect for doing basic computer tasks. An works perfectly with adding additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick Me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is the best computer ever made and if I won a $400 gift card I would buy another one. Attached below I have photos of the moon and sun that was taken with the camera on my HP computer. Setting her up was easily done, I own a business and this computer with power point and excel benefits my daily lifestyle. For anyone in my postion or greater this is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer. It works and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my hp desktop. Very convenient and fits on my desk perfectly, the fact that everything you need is all in the monitor is great!

    I would recommend this to a friend