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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 633 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion's fast performance, large and crisp display, and space-saving design. Many users find the all-in-one form factor convenient, while some appreciate its compact size. On the downside, a few users find the keyboard too small, and some are not pleased with the price or the lack of a CD drive. Additionally, a handful of users are still adjusting to Windows 11.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 633 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer.. I love it.. The screen is huge and it has great speakers.. I would recommend this hp to anyone..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like how this computer is fast at start up.. never ran into any major problems and can handle some computer games even though its not really a gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to start and fast, the image are really clear and the sound its amazing, i can charge my cellphone on the computer base ! Usually I open many windows at the same time regardless that, my HP continue being pretty fast, happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    The teenager likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a well made computer with a decent screen size and runs well. (Review by the teenager.). Purchased as a family machine after the laptop started to run a bit slower. The teen has taken over. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    HP all in one, perfect for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this computer, to learn the language. It seems good. It was easy to install, but pricy compared to other model of newest generation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All-In-One is a MUST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, affordable option for getting a desktop. This all in one was definitely the way to go! Couldn’t be happier! Happy to have something with the new Windows 11 as well, very functional and I almost prefer this computer over my Alienware laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1 week review since i buy this desktop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, after 1 week since i buy this desktop. I would say its powerful, quick , very good sounds/speaker. Its a thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Home Office Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze. Fast & compact, modern & sleek this one has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best electronic purchase I have made! Performing better than expected, I am well pleased! Thanks to Mr. King who was my Best Buy associate that walked me through the purchase process.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Boycott Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy nothing from Best Buy again it is one big headache to use your warranty just bought this computer a year ago. Screen cracked try to send it back find out your coverage don’t have no more because didn’t really roll so I called customer service and they said they were honor giving me my previous coverage back on only to the computer, then come find out they only did, nothing got charged $35 to get my product back not fixed and it’s been gone for a month and nobody at the store knows nothing and just said to call customer service customer service is a joke because I use a Google customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Flawless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the box to ruling the Web in 15 minutes. Very heavy, very well designed. I was looking to increase my ability to multi-task programs that require a lot of memory and speed as I now work at home sometimes. This system does exactly that. Flawless and fast - AND it has Bang and Olufson speakers!! Are you kidding me?!! Perfect computer - in this case you truly get what you're paying for. A couple of tips for set up. The keyboard requires you insert the AAA batteries it comes with as does the mouse. Neither will turn on by themselves. The mouse has a toggle on the underside. Swipe it from left to right until you see the "green" beneath the switch. Now for the keyboard....you must first plug in the computer and turn it on (power button is along the lower left side of the monitor by the speaker). Once the computer is on - depress the "caps lock" button and the keyboard will power up. Now you're all set. Enjoy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Better than my Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After ordering a new Mac desktop that, after only five days, literally sizzled and shut down, I then had to spend five hours with Apple Care and in-store, only to walk out without a computer. That night, I spent hours researching other all-in-one desktops, and remembering the HP laptop I had for years that ran without issue, I looked into the Pavilion 27" touch-screen. I purchased it online during a sale and the next morning, drove over to Best Buy and they loaded it into my trunk within two minutes of me arriving. Let me just tell you: it's been more than a month of working on this computer eight to 10 hours a day, and it is lightning quick, despite the fact that I have at least 50 tabs open on any given day AND am running Adobe Creative Suite. The screen resolution is stunning and I love the nighttime and lower blue light options. For less than half the price of a Mac, I can't imagine going back. It took four minutes to plug it in, turn it on, connect it to my printer and start working. So far, it's the best computer I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this touchscreen now for over eight months and couldn’t be happier windows 11 runs like a charm the screen is bright and crisp, plenty of memory on both hard drive and ram and for the money we don’t regret this purchase at all and still enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my computer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved my new computer ever since purchasing it. I've loved it so much that I have purchased a similar computer as a Christmas present for my sister. My computer been great when I have had to work from home. I have not had any problems and that's what I enjoy the most about this computer. Plug, play, and enjoy trouble-free. You can't beat that! Especially for a 72-year-old female.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Perfect System for work from home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this system. I am using this as my personal systme and an extended screen for my work from home purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! It is fast, easy to use and I have had no problems at all. Super happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size, Speed

    Rated 5 out of 5 stars

    Would buy again, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen capability. Picture is clear, processor is fast, handles multiple programs easily for school. The bluethooth keyboard and mouse are responsive and feel of good quality. Speakers are loud and love the option to raise/lower built in camera. I would recommend to anyone looking for an all-in-one computer either for schooling or for some quality gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    My best Desktop computer system experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The 27inch touch screen, can be adjusted, for brightness, it shows good detail and easy to enlarge pictures when necessary (via touch screen). Easy to find the various apps. and work through them. I set up my existing printer by just following the computers messages. Needed one small two sided plug for my printer. My printer has several ports for different types of connections. This worked out AOK because I didn't want to purchase a new printer. My existing speakers work just fine. I did need to add another small piece of hardware for more HDMI ports which I had from my previous desktop computer. The color on the screen is very realistic. After adding the various devices they worked just fine without much more effort. This comes with windows 11 which I find easy to use. Still working through the various apps and features. I haven't found anything to dislike about this compter. For now AOK!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed, easy-to-use, nice size screen. They need some changes on windows 11. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    movein on up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from my old. Love the big screen & easy to use. Did already have a few glitches but nothing serious yet.

    I would recommend this to a friend