Customer Ratings & Reviews
- Model:
- GT13-1194
- |
- SKU:
- 6477881
Customer reviews
Rating 4.3 out of 5 stars with 338 reviews
(338 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 30L Gaming Desktop's performance, graphics capabilities, and ease of use, frequently praising its high frame rates and quiet operation. However, some users reported issues with the cooling system and sleep mode functionality. Several customers suggested improvements to the cooling fans. The case size was also mentioned as a potential limitation by a few users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Purchase!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first ever gaming PC and let's just say I was extremely surprised. I was only expecting to be able to play low budget games like Minecraft but I'm even able to even run cyberpunk withax settings at 1080p with very good fps. If you need a strong PC, this is a good call.
I would recommend this to a friend- Cons mentioned:Sleep mode
Rated 3 out of 5 stars
Omen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I goes to sleep it won’t turn back on you have to unplug from wall so I just turned sleep mode off. Other than that runs good
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
HPDesktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer!! Super value!!! Great graphics……..
I would recommend this to a friend Rated 4 out of 5 stars
Good PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer. The USB ports don’t seem to pick up devices like my laptop did, but it’s not that big of a deal. I was also able to add two hard drives with no hassle.
I would recommend this to a friendRated 2 out of 5 stars
Not a good experience so far.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system I received had several issues. The bearing on the CPU fan was shot and making an annoying whirring sound. The majority of the time when launching an intensive game, the fans would ramp up to 110%, sounding like the computer was trying to achieve literal take off. The only way to make it stop was to put the fans on quiet mode through the omen hub software. Having to do this caused my temps to go too high, hitting 94 C on the CPU more than once (and not overclocked mind you). The rig I received also had a sleep issue where the computer would go to "sleep", but my monitor would continue to flash a display port no signal found every few seconds. The PC would randomly come out of "sleep" with the fans coming on very loud, and then go back to sleep on a loop. It seems a lot of the issues on these rigs are software related and I wish HP would take their head out of the sand and address them because at this price, a pre-built computer should just work. After having spent many hours trying to troubleshoot these problems I decided to return the system. Hopefully the replacement is not also a dud. If it has the same or similar issues I will likely be put off from ever purchasing an HP product again.
No, I would not recommend this to a friend- Cons mentioned:Sleep mode
Rated 3 out of 5 stars
Not the best option.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has that issue most people complain about where it will not wake up from sleep mode. Other than that it's good for the parts.
I would recommend this to a friend Rated 1 out of 5 stars
Nothing but Problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer worked for a few months, but since has been nothing but problems. It's been in to Geek Squad twice due to it shutting off randomly, and they've replaced almost every part in the computer. I'm still having problems, so it's going to be going in for a third attempt. I advise you to avoid this at all costs, it's been a major headache.
No, I would not recommend this to a friendRated 5 out of 5 stars
Goes great for my workload but I don't game with i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and reliable. I'm not experiencing any issues where it cuts out like my built that's very similar to this. Would recommend for anyone interested in the omen series. I don't use it for gaming as much so I can't speak in regards to that Spectrum
I would recommend this to a friend- Cons mentioned:Sleep mode
Rated 2 out of 5 stars
WAKE UP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first glance, this pc was great. I loved the look and the feel of the computer but, there is a major problem that cannot be overlooked; And that is the fact that the HP OMEN desktop consistently fails to wake up from its sleep mode, causing me to have to unplug the device which will inevitably cause harm in the long run. I would strongly recommend considering other options.
No, I would not recommend this to a friend - Cons mentioned:Sleep mode
Rated 1 out of 5 stars
Issues with sleep mode and power settings.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same sleep issue I've seen all over the web with the omen. If you put it to sleep, you have to pull the power to get it back on. I tried updating everything, I had hp remote in and install a bios update. After that, it would never sleep all no matter what. Next up, they had me download hp recovery to rebuild it with new image. After a week installing other apps and configuring. Perform a full wipe and rebuild. Great. So, after asking if they believed this would actually resolve the issue and not waste more of time, I did that, Now I am back to square one, after going to sleep it won't turn back on and the fan goes crazy. Literally back to where I started. I thought this different model would not have such issues, but here we are. I'm done, I'm returning this for something else. There is no world where I should be reinstalling, troubleshooting and wasting so much of my time on a brand new computer. This is utterly ridiculous.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets kinda hot recommend buying a new cooling system other than that great computer
I would recommend this to a friend- Cons mentioned:Cooling
Rated 3 out of 5 stars
Does not include liquid cooled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is amazing just doesn’t have the liquid cooled system like it says it does
I would recommend this to a friend Rated 1 out of 5 stars
Randomly shuts off
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer started randomly shutting off and then would require me to hit the start button up to 50 times before it would come back on. After several trips to the local Best Buy and the computer being sent to HP, it was not fixed. Thankfully Best Buy made it good by giving me a full refund.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Amazing specs for the $$$, especially nowadays with all the shortages
I would recommend this to a friend- Cons mentioned:Sleep mode
Rated 2 out of 5 stars
Not the best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer since February, when it goes to sleep, it will not wake up unless you turn on/off power. You can't from the power button though, you have to remove the power cable from the back. I have seen other reviews mentioning the same issue.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Adam,
Thanks for sharing your experience with us. I'm sorry to hear that you’ve been struggling with a computer that isn’t working as it should. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.
I believe that our team can assist you with this issue, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 5 out of 5 stars
Works well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as described. The unit works very well. I haven't tested the sleep function. Simple solution to most review complaints is to disable the sleep function.
I would recommend this to a friendRated 4 out of 5 stars
Gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to cover a warrantied iBuyPower PC. We'll see how long it remains trouble free
I would recommend this to a friendRated 4 out of 5 stars
HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerhouse of a PC throttled by HP. There are many better options at this price point.
No, I would not recommend this to a friendRated 5 out of 5 stars
My HP omen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is my 1st game desktop and my 1st computer in 14 years called and received help from a specialist picked it up the same day set was a breeze would recommend it to anybody.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for gift for grandson who is a serious gamer. He was looking at comparable system.s on line but saw this and since it was a bundle was a better deal.
I would recommend this to a friend