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Customer Ratings & Reviews

Your price for this item is $314.99
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The comparable value price is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 394 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the laptop's price as reasonable and its performance as satisfactory. They appreciate its lightweight design and clear screen, making it portable and user-friendly. However, some users have concerns about the keyboard visibility and battery life, which lasts less than six hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 394 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    No complaints for what i need.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it to run xbox games off the cloud and Youtube TV. I've actually run them side by side and it worked with 100mbps internet. The graphics could be slightly better but I didn't buy a UHD laptop so I didnt expect it. $369 was definitely a steal. If my girlfriend dont get off it for once I might have to buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyeelijah aka Deadbileen96

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to this laptop, i can play my video games and do my school work at the same time or one of the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice HP! Just what I was looking for to do research. Pretty good looking display as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mikes Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the windows update 11 and other features

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Fast speed, easy to use, easily portable, reasonably priced. Great customer service at local Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Painless and peaceful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific computer for the price. Totally headache free and runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working as expected. Laptop is a good budget option!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop Still Works Till This Day, It’s Use To Work Remotely From Home

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard visibility, Low memory

    Rated 4 out of 5 stars

    Good, Basic Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this laptop a 4 out of 5 stars because it is on the lower end of things like memory. It would be much better if the keyboard had a lighted background. The touchpad clickers require a lot of pressure while using and make louder than necessary clicking sounds. I purchased it mainly to use for remote working on Zoom. It has been good so far and can support most Zoom functionality fine. Unfortunately, it doesn't allow the use of Zoom filters. Also, immediately get it out of S Mode!! If you need a lower cost laptop for basic uses, this is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer it is still pretty fast considering is 2 years old!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice PC that I have two years now and works like a charm. Like HP products for PC and samsung for phone and tablets,

    I would recommend this to a friend
  • Cons mentioned:
    Basic

    Rated 5 out of 5 stars

    Grandpa’s connection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer to help my elderly father, so that he could learn how to use it and keep in touch with family. It’s a basic computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One year later no complaints

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and I have zero complaints. It’s light weight, processes quickly for what I need it to do, and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. Received a really great price. I use it as a personal computer for internet access and personal related activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop still love it don’t have anymore but it is awesome. It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the brain of my business… works great and so affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over 2 years ago and it’s still working well. Very good battery life and fast given my internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer absolutely love it. Battery holds up and it’s fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workes great. I have this laptop for a couple of years now and it never failed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literatlly was bored and happen to walk into best buy just because I hadnt been inside the actually store in years. I walked the entire store and saw this specific laptop and I was in complete awe. I compared it to all the surrounding laptops and as those were all great im sure this seemed like the best fit for me. I hadnt had a new computer since 2015 so I was very happy about this purchase. I have no complaints. Nice fast and easy.

    I would recommend this to a friend