Customer Ratings & Reviews

Honestly the BEST computer! I use it for online school and have over 40 video screen recordings of 1+ hour lectures! I still have enough room to backup all my iCloud Photos from my iPhone (6,000 pics and vids), and play The Sims 4 with over 20 Mod packs and 5 expansion packs without any lagging! Battery last full charge playing games with full brightness about 4 hours. Everything is customizable to my liking! I have had this computer for 3 years now and I will NEVER go back from HP.

Bought this for my daughter for just a basic use. When we got home, I was very surprised with the product. Looks nice, it’s fast, decent size, light weight. It’s been a year since we got it, so far no issues. Very happy with this purchase!

Went back to grad school and didn’t have money for a Mac and bought this instead. Pleasantly surprised. Still kickin like brand new as I type

Works great. Perfect for multitasking. I can do school work and my jobs work at the same time and it never slows down. Gaming is also impeccable. The only down fall is the keyboard doesnt light up, which is why i only gave 4 stars.

Great buy, arrived 2 days early, I have bought 2 HP Laptops from Best Buy and they continue to serve me well. This new touch screen laptop was just what I had been looking for.

Great value laptop, bought it on black friday sale. Very good Metallic body and finishing I5 7th generation 8gb with good speed, touch creen.

I love that is touchscreen is really fast, the only thing that I don like is that im unable to download apps. If I want to do it I need to leave the S mode.

It is great to use but the GB was 256 it says it only has 237 GB which is such but other than that it was great.

It looks very nice and light. Immediately started downloading the Windows 11. No cd player. Had to buy an external one. It is lightweight . Takes a few minutes to be ready. This my first laptop of this model. Easy to use. Advice you explore all aettings of Windows 11. Excellent for my home use.

Initially happy with no issues. Purchased 11/29/21, now 8/13/23 it crashed and will not reboot. First issue ever, no warning signs, lightly used. Battery is fine, tried to hook up to an external monitor, removed battery, hard reset, etc… it will not reboot. I am guessing it is the hard drive. My last Toshiba is still running after 8 years and only had to do a screen backlight replacement in that time.

I was looking for a beginners gaming laptop but I had to return because this laptop didn’t have the capacity to handle all the tasks required! It helped us make our first YouTube video and it has a few glitches. Upgraded to the Samsung Galaxy Book Pro.

I've had this computer for over 2 1/2 years and it is great. Possibly the best computer I have ever owned. Works well, is fast enough and reliable. I had to get used to the touch screen, which I was prepared to dislike, but to my surprise it does come in handy, although I don't usually use it much. The only thing I don't like is that after about two years I started getting annoying popup ads wanting me to buy or renew my HP warranty. They pop up and won't go away. I understand this is an HP thing. There is a way to handle it but after a few weeks it will start popping up again, interfering with one's work. I wish HP realized that if we haven't bought their warranty already, we're unlikely to become a fan if they annoy us! Other than that, this is a very fine, reliable computer and I could recommend it to anyone. I like that it is solid state (it doesn't overheat) and that it doesn't have a bunch of showy bells and whistles I don't want.

Love Love Love my new HP laptop. The screen is huge compared to my old chrome book, I love the touchscreen feature, which I thought I would never use but I do and often. Very light weight but of good quality. Easy to setup and use even for me being a non technical senior.

Excellent speed for my needs. Screen very sharp . I would rate it a 4.5 if that was available. I do not like the power on button. It is recessed making it difficult to know if you've actually pressed it down. Result is that you may press it multiple times.

Great computer, great speeds, great for the money.

This laptop did everything I needed or wanted it to do. School work, Streaming, editing videos it does it all. The only downside is that it's so dang HEAVY!!! I didn't notice it at first, probably was just to happy with my new Laptop, but after awhile of lugging it from place to place you feel that extra weight.

Cheapest laptop I could find at the time. Really just average at everything. Nothing particularly good or bad. If you just need it for browsing and such, it's perfectly fine. Anything remotely heavy it probably can't handle. Battery life might be the only thing thats decent, but even then, it doesn't compare to other laptops that are more efficient.

I really love my computer! I works very good. Love the touchscreen.

Perfect budget laptop and surprisingly touchscreen! Under 400$ with 8gb of ram and 256 I believe storage. Don’t know why it’s priced so low seeing as how some of the pricey laptops only have half ram and storage. I felt like I was stealing when I bought this! Would definitely recommend!

The Laptop was picked up asap without any delay and the staff attended to me courteously. The Laptop is working perfectly without any issue.