Customer Ratings & Reviews

Great laptop! Lightweight and has MS Word (Free for 1 yr). Speed is not so good, but otherwise reliable.

DO NOT BUY THIS LAPTOP. Over $500 down the drain. I unfortunately purchased this laptop for work in December 2021. In Feb 2022, I was making an appointment with geek squad due to the computer shutting down on me in the middle of work. Geek squad claimed their were no issues. And returned it back to me. Currently today March 24 2022 this laptop shut down on me in the middle of a meeting and stuck at a screen that states System BIOS is being recovered. For over an hour now. Best Buy’s 15 day return policy is terrible. Customers are not aware of these malfunctions when they are buying these laptops. Even when you are proactive and purchase Geek Squad, you’re told nothing is wrong when in fact you know there’s an issue. Customers should not have to pay extra to become a member so that they can get that extended return. Geek squad should cover that. I’m not satisfied and this device is complete trash. please do not waste your money. When I picked it up from geek squad the first time, I was told the OS was not the best. I was not aware of that and that was my mistake thinking more expensive equates to better quality.

Very nice! Its a bit slow but holds up! Ive used it for three years now and its still holding on.

When orderd for this laptop there was no reviews for me to read to guide me but i did and i have no regrets. This simple portable computer is all you need for work, school or travel. The set up was easy. Its light weight and can fit perfectly in your handbag or backpack. I highly recommend.

Great machine for the price. Speed is lacking but you get what you pay for. Good looking. Mouse work as good as any laptop. Screen is clear and the 2.4 lbs. makes it truly portable. I went into the store looking for a Chromebook but decided on a full PC after seeing this machine. Not sure I am a fan of Window 11, but you can't blame HP for that. Four stars is for speed, so if you have the bucks get a faster processor. But if it is a price purchase as it was for me this is a perfect machine.

Both functional. Both used daily on the road as bussiness, fit perfect in backpacks as lite and carry easy under arm or backpacks

For the price point and for small school work home office business it’s a great use

This computer has lived up to all expectations and is a great value for the money

I just love this little guy. Light and convenient.Does everything the others do but sure not as heavy and mighty meaty. Recommend this.

You won’t find any windows-based laptops at $200 with a mix of practicality, functionality, and portability. It may not be as fast as my i7 pc, but it can handle enough task to perform basic job functions such as typing, browsing, and reading/sending emails. It is light and handy that you can take it with you in between home and work. Now, i never need to bring my 15” laptop with me, this laptop is definitelty the missing in-between piece of gadget i have always needed.

good value, not real fast, small screen, fine for price and needs. ok for browsing-that what it was bought for

The price, size and color is what drove me to buy this unit. Not the fastest, no touch screen but a perfect traveling mini laptop. It’s very hard to find a well built laptop with this small of a screen. There’s a micro SD slot for extra storage. So I put all my personal files, passwords etc on the SD card so when I travel, I can leave this $200 in my hotel room, take the SD card with me, and not worry if it’s stolen, lost or broken. Can’t go wrong for web surfing, office apps, email. Even YouTube videos play without pausing. I would not recommend for gaming as I think this would be a bit sluggish but I didn’t buy it for that. Beautiful white color and white keyboard. Sturdy build and very portable. This is a bit wider than my iPad Pro 10.5 inch is tall so they fit perfectly together in my 11.6 inch Amazon sleeve.

Great laptop! Not too expensive and not to big, perfect for traveling

Excellent computer for make class virtual and for work

This is a great laptop for the price. It's easy to use and easy to put apps on. I love that this is a small laptop which works well for me.

I bought this for my 8 year old daughter, her first computer/laptop. Because of her age and inexperience, I did not plan to invest in any of the bells and whistles. I should add that I purchased this as an open box deal. We love the look, but it’s ultra slow…you get what you pay for.

I love HP computers and I was able to get this item on sale. I still have it and it is in great condition.

For the price it's really good quality and easy to use

I bought this little laptop for travel, and the occasional time that I need a Windows machine that isn't a company-owned device. Is it super fast? No. Can I do most simple tasks while using a good internet connection? Yep, just fine. Email, tripadvisor or yelp reviews plus Google Maps, all fine. If you are looking for a desktop replacement, this isn't it. A light, easy to travel with machine for light duty, and this will be just fine!

Love this cute little laptop. It's not touch screen, but it gets the job done! Almost the size of a tablet! It's fancy!