Customer Ratings & Reviews
- Model:
- DesktJet Plus 4140
- SKU:
- 6485536
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers regard the DeskJet Plus 4140 as an easy-to-use printer with excellent print quality. Many appreciate its affordable price and convenient wireless capabilities, including the ability to scan and print from mobile devices. The printer's compact size is also frequently praised. Overall, the feedback highlights the printer's value and user-friendliness.
This summary was generated by AI based on customer reviews.
Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, no need to write any more. It works does what it needs to do in an acceptable manner
I would recommend this to a friendWorst Printer in the History of Printers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to give bad reviews, but.....I bought this printer to use for the occasional color flyers. That occasion came and I printed off 4 colored pages. The ink went out...I bought more ink....it printed 6 pages and went out again. 4 different ink cartridges and 10 pages of colored print. I dare you to find something worse!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Justin.
I’m sorry that your printer has used ink so rapidly. It concerns me that the cartridges you’ve received performed so poorly. Even though you were printing what seem like relatively high-density color prints, it does seem like you should have been able to print more than 10 pages with four cartridges.
Here are some things you can consider:
- If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, I recommend that you contact the seller who sold you the items.
- Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within their “warranty ends” date). Reach out to us via this link: support.hp.com/us-en/contact-hp
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer “park” so that the nozzles that spray the ink onto the paper are protected from excess drying.
If the printer continues to use ink at the same pace and you believe the issue needs further investigation, I suggest you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support