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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2022 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Floor One S3 Extreme's cleaning performance and ease of use, frequently praising its ability to handle pet messes and its user-friendly design. Positive feedback also highlights the device's lightweight nature and good battery life, although some users mention the small water tank size and occasional charging issues. While many appreciate its effectiveness as a combined vacuum and mop, concerns about suction power and potential streaking were also noted. The price point also elicited mixed opinions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,022 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent mop but needs some improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of this mop is excellent. In order to offer a thorough review I am going to break it down into cons and pros. Pros: 1. Dual tanks: As opposed to other mops, like the Spinwave mop, this mop comes with dual tanks. This idea is great because there is a tank with clean water continuosly providing water to the roller while the other tank collects the dirty water created as the mop cleans your floor. This is a major plus because you are no longer spreading the dirt all around your floors. 2. Three rollers: The fact that 3 rollers are included it makes it really easy to continue using this mop even if one roller is out of service because it's drying. 3. Light weight: The mop is light in weight and it's easy to maneuver throughout my hardwood floors. 4. Built-in Screen: It's nice to have a screen that displays the battery percent remaining as you mop the floors. As it goes down it kind of rushes you to finish the job. LOL 5. Mop and vacuum cleaner combined: This thing can mop and vacuum at the same time. It's great if you want to go straight into mopping without vacuuming. Down side to this is that you will have to clean the dirty water tank and it's not fun. Cons: 1. Price: At $400, I think this mop is too expensive. I was lucky enough to get it when it was on sale for a fraction of the cost. At the price point I bought it, it's a steal. 2. Edges cannot be mopped: This mop will not be able to mop the edges around your house due to how the mop was designed. It leaves about 1 cm or 2 of the hardwood unmopped. I haven't seen a real issue with this but I know some people get upset about this. I have a Roomba J7+ that vacuums the edges real well so I am not really worried about it. Plus, the edges do not get really dirty, it's not a high traffic area. 3. Small tanks: While the concept of dual tanks is awesome, their size is really not. If you are planning to mop around 1,500 Sq. Ft at a time you may have to refill the clean water tank and also discard the water in the dirty water tank at least once. 4. Cleaning the dirty water tank: This mop offers the dual feature of vacuuming and mopping all at once. It's great if you don't want to vacuum before mopping but just keep in mind that YOU will be the one responsible for cleaning the dirty water tank. The tank can get really nasty and you may not like what you see. Thankfully I have a Roomba and I always let it vacuum first before I mop. 5. Battery life: I put this as a con because the battery only lasts for about 35 minutes. If you are wanting to mop a house that is 2,500 Sq. Ft or higher you have to take a long break to let this thing charge again. I would definitely suggest this company to add a bigger battery or offer a fast charging station like Ego does. It would be nice to get back to cleaning within an hour as opposed to waiting for at least 5 full hours.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, thank you for your serious feedback. Tineco is so lucky to have customer like you.Tineco values each and every review from our customers and will improve our products based on your feedback. Thank you again for that.

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Replaces Several other Cleaning Gadgets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a few days and I love it. I'm always liking to try new cleaning tools so when I saw this I had to have it. I previously had another machine that was similar but it had to be plugged in, and it was sort of heavy and a pain to get out. I wanted something that would be easier to use so that I would be more inclined to actually use it. This unit fits the bill for me. I got rid of all my spray mops and spin mops and my big heavy cleaner because this does it all, and it's cordless. I use this mainly on my hardwood floors which are my foyer, and hallways downstairs, plus my big kitchen, mudroom, bathroom and sunroom. I have tile in my laundry room but it's sort of textured and it really did not seem to do much on that. I think this does better on flat surfaces. This puts water down but it much spray out on the brush roll because it does not use a lot...in other words my floor is not soaked with water, it washes and sucks up the water all in one sweep. I don't have to lift up the brush roll to suck up all the water. Also it works automatically and I don't have to press a button to spray the water or anything. It's a no brainer. You have a high setting and an auto setting. Simple! When you are done cleaning you put it on the charging base and perform a cleaning cycle so it keeps the inside of the machine clean. While it says the machine is self cleaning, you are not done after you do the self clean. You then have to remove the brush roll and there is some dirt in the crevices under the piece that covers the brush roll. I wipe that off with a paper towel and then rinse the brush roll. The clean cycle really does a good job of cleaning the brush roll though because while there might be a hair or lint on the roll, when I rinsed it out in my white sink there is no dirty water running from it. There are two brush rolls so I could put a fresh dry one on and then there is a little tray to put the other one to dry. The brush roll pulls off easily and seems to stay in places with a magnet as well as the cover that covers the roll. It's super easy though to take apart and I did not even have to read the instructions. The top has a ring that goes from red to blue to show you when it's clean. My floors rarely showed any red because I do not have huge messes but it still pulled out tons of dirt and debris. My floors have little spaces between some of the boards and this thing must be pulling the lint and dirt out of there because I saw tons of stuff in the dirty water tank even though my floors do not have any visible dirt on them. I feel like it's getting stuck on dirt and the best part is that it leaves my floor barely damp. This floor washer talks to you which is nice. It's not completely necessary but I like it. You can turn that feature off if you don't like it. One thing I like that I guess is new compared to older models is that it has one edge that cleans right up to the baseboards. I've also noticed if you go up to an edge with the front of it that it cleans right up to the edge and will grab any dust bunnies that might be hanging around. I love the soft brush roll because it's gentle on my wood and won't scratch it, but wish they would add a special roll that might work better on uneven tile and get into deeper grout lines. This is great for flat hardwood floors but do not think it will get into grout. When I tried it in the laundry room as I mentioned it did not seem like the brush roll was making contact much. It's not a big deal because my laundry room is small and I just bought this for the hardwood floors, but still it would be nice to have the option. The dirty water tank could be easier to clean. There is a filter for the air and then a sort of screen inside. You can pull the top off but all those pieces are separate and while functional it could be easier to use. The clean water tank is well designed and easy to fill although I did spill the cleaner the first time. It comes with a cap that you fill and add to the tank but the opening is small so it's easy to splash or miss. Maybe it could use a funnel to make it easier to fill. Still it's not hard to use, once you get the hang of it. One thing that I felt was silly was the wifi function. I can not understand the point of the wifi, I did try to connect it but think it was too far from my router and it would not connect. I did not bother further with it because I'm not sure why I need it. I did not see any value as I'm not going to be using an app while washing my floors. It's not like it's a robot so to me this feature is overkill and probably is costly and I'd rather they lower the price and leave this off... Overall I love this. It does the job of my spin mop, my big floor cleaner and every spray mop and hardly takes up much room. It has a long enough cord that I can keep it in my front hall closet and the thin cord can go out under the door and plug in next to the closet where I have an outlet. Thanks for reading my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAME CHANGER. Best thing I’ve ever bought!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the Tineco Floor One S5 Extreme and after being able to use it firsthand, I'm excited to share my thoughts with you as it has exceeded my expectations. I got to say goodbye to the hassle of storing and dealing with spray mops and bulky vacuum cleaners because this handles it all! From mopping and vacuuming to self-cleaning, it's a game-changer. Plus, it has a cordless design with an impressive 35-minute runtime. It’s “iLoop Smart Sensor Technology” is like having a cleaning expert at your fingertips. This allows it to automatically detect messes and adjusts suction power, roller speed, and water flow according to how small or how big the mess is. It has 3 cleaning modes to choose from: suction-only, regular or Max mode for tough messes. It has enhanced edge cleaning technology that effortlessly tackles corners, and prepare to be amazed by its ability to extract dirt and debris from hard to reach areas without over saturating the floor. Seemingly “clean” floors yield surprising amounts of grime in the dirty water tank—even sizable messes are no match for its impressive suction power. After cleaning, dock the device on the charging base and by the push of a button, start the self cleaning cycle which ensures the brush roll stays spotless for the next use. The device's interactive features add to its appeal, with communication during operation that you can turn on or off. The gentle brush roll protects wood floors from scratches, and the thoughtful design details like a color-changing ring and WiFi connectivity adds to its convenience. If you're seeking a versatile, efficient, light weight and space-saving cleaning solution for hardwood floors, the Tineco Floor One S5 Extreme is the answer. Its exceptional performance has simplified my cleaning routine and delivered outstanding results. 10/10 definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this vacuum for a couple of weeks and it's been great! Putting it together couldn't be easier, all you have to do is insert the handle and that's it! Roller, filter and everything is already installed, just remove a little piece of cardboard from the roller and you're good to go! It's recommended for you to charge it before the first use, setting the charging station is literally just plugging in the AC adapter and setting the vacuum on the base. Vacuuming my 1000sqft condo is a breeze, I refill the clean water container twice, and the dirty water container once and when I'm done I still have about 50% or more battery left. It feels lighter than my previous vacuum, Shark Vortex pro, as the roller practically pulls the vacuum for you and it is very easy to maneuver as well. Only thing i'm going to miss from the Shark was being able to use it as a hand vacuum to vacuum my couch but I can just get a hand vac for that. Cleaning the dirty water container couldn't be easier, just pull it out, empty the water in to the toilet, rinse the dirty water container, rinse the filter and let the filter out to dry for at least 24 hours. Once you're done vacuuming I recommend setting it on the base and doing the self cleaning cycle, takes about 2 minutes and then you can empty the dirty water container so you don't have to do it twice. It comes with 3 rollers, one installed and 2 extras, it also comes with an extra filter as well so you're set for about a year or longer before you need to buy another roller and filters. The cleaning solution will last a while too, but that depends on your home size. One cap full is all you need to start vacuuming. I would definitely recommend the vacuum, makes "mopping" and sweeping a lot easier and less time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go buy the Tineco you need this in your life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this vacuum/ mop for over a year. I read all the reviews and watched videos and after all the research I finally bit the bullet and purchased the Tineco 3 extreme and I am so glad I did! I have four dogs and a cat so you can only imagine how dirty my floors get and pet hair. This mop cleaned my floors so week that you could see a dirt line a half inch from the wall where the vacuum can not get. I thought my old mop was just pushing dirt around and it was. The tineco is life changing. My floors are so clean and it’s quick and easy yo use. Cleaning is easy and battery life is excellent. I love that it’s cordless. If your on the fence I recommend you get off and go buy this product!

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Hello HeatherW,

      Thank you so much for sharing your positive experience with the Tineco Floor One S3 Extreme! We're thrilled to hear that the vacuum and mop has exceeded your expectations and made a significant improvement in cleaning your home, especially with multiple pets.

      It's wonderful to know that the Tineco Floor One S3 Extreme has been a game changer for you, providing thorough and efficient cleaning while also being convenient and easy to use. We designed it with features like the iLoop Smart Sensor and cordless operation to make floor cleaning a hassle-free task.

      Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with your Tineco Floor One S3 Extreme.

      Thank you once again, and we hope your floors continue to stay clean and beautiful with the help of our product!

      Best regards,
      Tineco Customer Support tineco

  • Rated 5 out of 5 stars

    Clean floors here we come!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing!! I hate mopping so anything to make my life easier the better! I have 2 pets, 2 teen boys and a husband. So now I am able to quickly and easily keep up with cleaning these floors every 5 minutes. It’s super simple to clean after each use. I usually hate that part of wet floor cleaners. They usually get pet hair stuck in them and it’s hard to get out. But not this one! It even has a piece in the tank that catches all the hair and separates it from the dirty water so you don’t wind up pouring half of the pet fur down you drain and clogging it! Easy to put together. And lightweight so it’s easy to port around the house! I bought 2 just so I have one for upstairs and downstairs! I honestly have no gripes about it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new gadget. I love it! It makes my life a lot easier especially as a new pet family. It’s súper easy use and to clean and although it comes with its own cleaning solution, I use other cleaning solutions as well as long as it's only half a cap full. If you buy it, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Extremely efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such an efficient, intuitive and quite hard surface machine. By far better than it’s competitors. I’ve had two others and they never got the floor clean. They always left streaks so I kept trying different cleaning solutions, thinking that was the problem, but it was really the machines. This is by far the best in its class and I love that it comes with its own cleaning solution, which I have to say is amazing! It’s intuitive in that it knows when the floor needs a little more water and solution to clean it thoroughly. Now granted I have older travertine floors, so when I get a slight shine from them after cleaning with the Tineco, I’m ecstatic. I will say I wish it got closer to the baseboards tho. It cleans up to about 1.5” away. It maneuvers around corners like a Dyson vacuum does, which I love and it’s easy to put together. I absolutely love that it is cordless… what a hassle that was with the other machines I owned. It’s very easy to clean as well. I love how sleek it looks and how quiet it is. I have recommended this many friends. Very happy with my thorough research and final purchase.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco Floor One S5 Extreme. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum/mop combination. As others have said, the battery does not last very long - maybe 1-1.5hrs (and that’s not on max). But it cleans VERY well. And you can see the evidence in the “dirty water tank”. I would definitely buy their product, again, but hopefully won’t need to for a while. If so, in the future I might would upgrade to one that gets closer to baseboards as this one leaves an approximate 2inch gap. Overall, very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for my cleaning days. My husband said our hardwood floors look new. You can even see your reflection on our hardwood floors. At first, our floors although 2 years old started to look a little dull and have film residue from Other floor cleaners, but not this one! The only thing was after basically each room you have to empty the water and it was a little difficult to reach the corners but overall I liked it. The suction works great and the mop feature is also great, I cannot complain. I am thrilled to throw away all those other refillable floor cleaners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a last stitched effort to save my sanity. I have 6 dogs, two kids and a full busy life. I like things clean and I was spending time I didn't have to try to keep up with the floors. I was staying up late or skipping other activities to mop the floors every single day. This has been a game changer for me. My most valuable item I own and hands down my favorite! Highly recommend to other busy moms or pet owners. I recently had to use my warranty because it was giving me problems and customer support was quick, kind and efficient which was a relief considering how much I love and need this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The Tineco does a great job cleaning the tile floor and is very easy to use. The battery last long enough to clean all of my flooring with one battery charge. The self cleaning mode makes cleaning the mop a breeze. I would recommend this device to anyone that is looking for a mop to leave the floor white glove clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little wet vac. We have LVP flooring downstairs and I used to mop with Bona and was shocked at how much cleaner our floors are with this compared to what we were using. My only complaint is the relatively small water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    INSTAGRAM MADE ME BUY IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this 10 months ago and would do it 10 times again! This is a HUGE time save and can clean up light messes. Great if you have wood or similar floors. Everytime family stays over they will help you clean and they have fun doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I LOVE this thing!!! (And tell everybody about it)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has a lot of tile floors. We live in Hawaii so the doors are always open and many people come and go all day. I have 2 kids, ages 3 & 5, and an 80lb dog that sheds a lot. This is my second Tineco- I upgraded because I wanted the edge cleaning! This is truly one of my favorite purchases. I LOVE IT. Couple things: vacuum first to speed up the process and Avoid clogs and clean it out every time you use it so it doesn’t start to stink. Unfortunately I had just bought this mid-July when my house burned down in the Lahaina wildfires on August 8. Less than a month old. I moved into a family cabin we have to fix up until we can rebuild our home in Lahaina and I wish I had my Tineco!!! Oh and PS- the edge cleaning feature is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mopping machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable to use and can be cleaned very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way to combine vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the best inventions out there having 2 toddlers and endless messes it cuts my cleaning time in half. I can mop and vaccinated t the same time. Cleaning is easy and it has self clean feature. The dirty water tank is easy to take apart and clean there is a strainer looking piece inside which I remove and clean the debris with a cloth and dump the water out. You also need to wait 25 hours for the filter to dry but it comes with a spare you can use if you need to reuse it. I have found it helpful to do the self cleaning cycle and clean out the dirty water tank at the end of each day so I don’t need to wait the 24 hours for filter to dry off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never sweep again!! It makes mopping fun!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much fun to use! To find the solution just type Tinco Solution (*wink wink*) and you’ll find it at a affordable price because you will be wanting to use the machine all time! I did a lot of research and shark…. their machines leave streaks, and this machine does not. It is so much cleaner than using a mop. It is the best well rounded Tinaco that you can buy! That will not gouge the wallet too much… It is worth every penny that I paid for this.!! just read the directions and maintenance it couple times a day even! Arizona has awful water, so the upkeep to keep the calcium away will pay off! Get one now!! Treat yo self!!! ((: Ps… I bought a good enema plunger thing to clean out the tube area at the bottom. The brush does not get away everything sometimes and the enema plunger helps it stay clean, and non-smelly. Don’t force it (use it basically the same as you were using the brush in the channel. only gently put it in there to rinse it out.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco Floor Vacuum & Mobbing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and convenient design User friendly Applies Effective pressure on the floor which give better surface mobbing Best Ergonomic design Occupied less space Long Battery life after single charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I’ve Bought It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it makes everything so easy. I can frequently vacuum and mop together, saving me time and keeping my home clean. I use this on our kitchen’s wood floor. It dries up quickly and the amount of dirt it picks up is fantastic

    I would recommend this to a friend