Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Handy little option for LVP spaces.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A surprising amount of utility for our hardwood floors, We use our Dyson so much less than before we had this. It didn't just eliminate our previous mop, it's taken the place of our cordless vacuum as well. It handles the kids and pet messes very well and is pretty simple to clean,
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Another review about awsome stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for cleaning up after kids. With kids theres no time to lose when it comes to cleaning and impossible to find a moment to mess with buckets of water. This solves that problem.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 8 dogs and although most of them go on puppy pads sometimes they miss. We used to mop and clean daily. I never felt as if it was actually clean. This cleans and vacuums. My house has never been cleaner and the ease of use is amazing!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The BEST Floor Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this floor cleaner. I bought one for myself and for all three of my daughters and they love them as well. I love walking barefoot on my floors so I can actually feel how clean they are! The only down fall for me is the ability of the handle to go down further to get all of the way under tables.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .We are overjoyed to read your delightful feedback about our floor cleaner! It’s fantastic to know that not only do you love the product, but your daughters are also enjoying the benefits of clean and fresh floors. Your satisfaction is our greatest reward, and we’re thrilled that our product helps you experience the joy of barefoot cleanliness.
We truly appreciate your kind words and the trust you’ve placed in our brand by purchasing our product for yourself and your family. It’s feedback like yours that inspires us to keep delivering products that make everyday life better.
Regarding your suggestion about improving the handle’s ability to reach under tables, we value your input and are always looking for ways to enhance our products. We will certainly pass your feedback along to our design team for consideration in future updates.
Thank you once again for your support and for taking the time to share your thoughts. We are committed to continuous improvement and look forward to the opportunity to serve you even better in the future.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves how easy it is to use. She loves the self cleaning part. She recommends it to her friends.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love this!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! It is super easy to use. Less expensive than so many others with worse reviews. This one cleans our ceramic tile floors, porcelain floors, and wood floors so quickly and perfectly! Our floors look and smell amazing! I would highly recommend this!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I highly recommend the Tineco mop to anyone looking for an efficient and effective cleaning solution. It has made my cleaning tasks so much easier and more enjoyable!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
Works as Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised, it self cleans the brush with the push of a button. Small tank needs to be emptied and cleaned frequently. System requires thorough cleaning each time DTW is full. System comes with cleaning tools that are stored on the charging, cleaning base,
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mop- vacuum it’s one of the best I have ever got and the battery life is excellent. Love it love it love it
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
If you have hard surface floors. You need this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets my floors cleaner than they have ever been. I highly recommend this floor cleaner. Easy to disassemble and clean
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 1 out of 5 stars
Time saver when it works, which isn't long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.
Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.
We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, I don’t like that I have to wipe out the bin for dirty water so gross with dog hair and stuff clogging it up. I also wish the water was heated just doesn’t feel like it’s sanitizing at all. Floors feel clean but are they?! It’s not a sanitizing cleaner so makes me wonder. Also it does not clean tile well it completely misses the grout. So I’ll give it 3 stars, if you have smooth floors no grout and not looking for a sanitized mop then you might like it.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Just buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic cleaning power. Comes in handy with dogs and toddlers. Certainly cuts down on time. Highly recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
What a joy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little thing! In 15 minutes I can refresh all of the floor in my house go through the cleaning process and then let charge until next time. Picks up all the fur and tender for my cats so I use it about once a week. I even love the little automated voice!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your delightful review! We’re thrilled to hear that you’re loving your new vacuum, especially its efficiency in refreshing your floors and its ability to handle cat fur. It’s great to know that it fits so well into your weekly cleaning routine and that the automated voice is a bonus you enjoy.
We’re grateful for your choice to use our product and are committed to continuous improvement to ensure we meet the needs of all our customers. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to us.
Thank you for your support, and we look forward to continuing to provide you with high-quality solutions.
- Pros mentioned:Battery lifeCons mentioned:Water tank size
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I have not downloaded or used the App, so I am not sure how that works, but this floor cleaner works well without it, which I appreciate. The tank is small, but I use it every day, so the floor stays clean and I can easily clean up without having to dump the tank until the end. The battery also lasts for the cleaning. I would highly recommend the convenience of this floor cleaner.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does an amazing job cleaning and then cleans itself. So easy to use and it’s so nice not dealing with cords
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Your search for the best floor cleaner stops here.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer!! This is the greatest appliance I’ve owned!! Easy to use, it prompts you with what’s needed, and actually look forward to using this self-propelled floor cleaner every week. My home has never been cleaner!! A+
I would recommend this to a friend Rated 4 out of 5 stars
Better than any vacuum ive purchased!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum, but the mop roller holds a certain stench. I also dont know how accurate the dirty to clean lights are, but it definitely does the job! I would have never thought my floors were that dirty! Ive cleaned them 3 times in a row and im still trying to clean them until the water runs clear. It takes about 4 hours to fully charged and the battery depletes within an hour, but id still buy it again.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved everything about this. Easy to use and gets the job done quickly
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love how it cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it cleans the ceramic tile and wood floor beautifully. Easy to operate and easy to clean!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















