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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2010 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Floor One S3 Extreme's cleaning performance and ease of use, frequently praising its ability to handle pet messes and its user-friendly design. Positive feedback also highlights the device's lightweight nature and good battery life, although some users mention the small water tank size and occasional charging issues. While many appreciate its effectiveness as a combined vacuum and mop, concerns about suction power and potential streaking were also noted. The price point also elicited mixed opinions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,010 reviews
  • Rated 5 out of 5 stars

    Super recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Used it for couple months and it’s So easy to use and cleans very nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this and said it is the best thing she ever bought in her life well worth the money. Will buy another one if ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my hardwood and tile. Love that it has a self cleaning cycle. Easy to use, easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    The best mop vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cordless mop/vacuum combo, its a time saver and super efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mop - life time is not infinite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum/mop combo. Worked really well since we have two aussies and the fur is there daily. It broke after six months but we during that time it got the job done beautifully

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your experience with our product.

      We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.

      We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.

  • Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco wet/dry vacuum is amazing! Sweeps and mops the floor in one step. The battery could last a little longer but this device is worth every penny. I’ve used this device on all floor types (ceramic, wood & vinyl) and they look great everytime. This device self cleans & vocalizes different statuses or actions needed by the operator (low battery, empty dirty water tank, run self-cleaning mode, etc) which is an excellet feature. I have recommended this device to friends and I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor Cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job on our hardwood floors. The voice prompts / commands are hard to understand, but so far I have been able to figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I’ve ever dreamed for and more. This thing works just like in the video. It really does 2 things at once. Takes so much time off of cleaning. Really gets the floor clean. Does not get floor super wet, so dries fairly quickly. And this thing cleans itself y’all!! I have 4 cats and a dog In the house and all vacuums I’ve had, the roller gets clogged with hair constantly. But my roller looks brand new after the self cleaning cycle. AMAZING. The only issue I have is it sucking up stuff close to the baseboard. But I’ve never had a vacuum that was super good at that anyway. Do yourself a favor. Oh, and my floors are laminate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE. This is one of the best purchases I've ever made. So easy to use and works great

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that our product stands out as one of your best purchases, praised for its ease of use and effectiveness. We’re grateful for your choice and are committed to maintaining and enhancing our product quality. Should you encounter any issues or have further questions, please don’t hesitate to reach out. Your satisfaction is our top priority!

  • Rated 5 out of 5 stars

    Tineco floor one S3 extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dogs this product is the best. I no longer have to sweep and mop floors, this product does it all I also like the self cleaning mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase for getting rid of dog hair and cleaning the floors. Never has issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overkill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to change tank. Cleans well. Not necessary for small household

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are delighted to hear that you are pleased with the cleaning performance of our product. Your satisfaction is our top priority.
      We understand your concern about the difficulty in changing the tank. Please be assured that we take customer feedback seriously and are continuously striving to improve our products. Your insights will be passed on to our development team for consideration in future designs.
      Thank you for choosing our product and for your support. We are committed to providing you with the best possible experience and hope to have the opportunity to serve you again in the future.

  • Rated 5 out of 5 stars

    Best mop vacuum combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with this. My entire downstairs is hardwoods and i have a cat and a dog. The battery last longer than other sumilar products allowing me to completely finiah the entire downstairs before having to charge it. Highly recommend!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Impressed & worth the investment

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. I like that it detects areas that need more water for clean up than others.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you find our product super easy to use and appreciate the advanced feature that detects areas requiring more water for effective cleanup. It's great to know that our efforts in designing user-friendly and efficient products are paying off.
      We're grateful for your choice to use our product and are committed to continuous improvement. If you have any suggestions for how we can make our product even better, please don't hesitate to reach out to us.
      Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products and exceptional service.

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughter. She absolutely loves it. Well I cannot speak from personal experience however, from what she has told me it is second to none. Easy to use works very well and she would definitely recommend it to anyone who is thinking of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and very powerful for my 82 year old mom. Would purchase again.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your kind words! We’re delighted to hear that our product is both light and powerful, making it perfect for your 82-year-old mom. We appreciate your repeat purchase and are committed to maintaining the quality you expect. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing our product and for your continued support!

  • Rated 4 out of 5 stars

    It works good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum , ok floor cleaner, good price, need scented Tineco floor cleaner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, I really did, but it does some weird wonky things that I don’t love. I contacted tineco customer service once already asking them why it keeps saying the dirty water tank is full, when it’s not? They told me that the sensors that hang down into the tank have to be dry… Why on earth would you put sensors into a dirty water tank that have to be dry, when it’s wet? I understand they’re supposed to sense when the tank is full, but clearly it’s too sensitive. Not only that, but it flat out stinks and I have 2 dogs, 2 cats and 4 kids. The solutions don’t even smell very good. I can hardly smell them when I use them. I’m overall really frustrated with this purchase, and I feel like for as much as it cost, it should preform better. I just ordered a bissell crosswave instead, my mom just got one, and I honestly like it better, and it smells better. I guess I’m out $350.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Valued Customer,

      Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear about the issues you’ve experienced with our product. We take your feedback very seriously and will use it to continuously improve our products and services.

      Based on your description, it seems that you have encountered several issues, including overly sensitive sensors in the dirty water tank, unpleasant odors from the machine and cleaning solutions, and overall dissatisfaction with the product's performance given its cost. We understand how frustrating and disappointing this must be for you, especially when you have a busy household with pets and children.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that the sensors are dry before operation can help prevent false full-tank alerts.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you again for your understanding and support. We are committed to providing high-quality products and services to all our customers and hope to resolve your issue as soon as possible.

      Best regards,
      Tineco Customer Service Team

  • Rated 3 out of 5 stars

    Not very extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this. We have 3 dogs, 2 cats, and a toddler. I read a previous review saying it handles pet hair well. I cannot agree. If I use it daily, it’s fine. Every other day, still okay. If I go longer than that it cannot clean 2 small rooms without telling me to start self cleaning. The first time I used this, the self cleaning prompt continually sounded. We also live in a sandy area, which doesn’t help. I do believe it cleans the floors better than a mop and a bucket but it just isn’t worth $400 ( luckily I got this on a deep discount!). Other complaints: has left small puddles on occasion, especially on tile. Battery life is horrible. My house is 1000 sq ft and I only use it in 3 rooms and I easily take it to 80% with the self cleaning when I use it every other day. If I let it go longer than that the battery life gets lower so a bigger home would be difficult with this battery life. Personally, I think this is worth around $150 and wouldn’t recommend it unless it was on a big sale again. P

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use, easy to maintain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Even my wife, who tends to disagree with me on gadgets, found this to be a good buy. The machine is easy to use, it sicks up dirty water as it cleans. The only improvements i can think of would be larger tanks for both clean and waste water.

    I would recommend this to a friend