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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,334 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy with the purchase. Time saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always struggled with the hard floor cleaning with 2 separate devices. This device has reduced cleaning time to half. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, but has a hard tone picking up the crumbs ort the floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great working machine. I use it daily for simple messes and it’s perfect. The only thing I do t like about it is that it doesn’t work on hard to clean spaces such as my daughter spilled playdoh and a small bit got smooshed and won’t come off with the vacuum. But dog prints and shoe prints come up great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Makes life so much easier! Save time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome vacuum/floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this floor vacuum/cleaner especially if you value your hardwood floors. I have only used this once since I purchased it 3 weeks ago and I absolutely love it and it was worth every dollar spent. Best Buy offered it as a Daily Deal for $100 off. You will be impressed with the outcome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend 100%

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop vaccume. Its a time saver when cleaning. The wireless option is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.

      Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.

      Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.

  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super cool I'm in love with it sweeps and mop at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, should have purchased a long time ago

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What a machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a machine! We just installed LVP flooring and I wanted something that would save me time and get the job done and boy does this do it. Flooring was down for two days and the amount of crud it picked up off the floor along with pet hair (2 cats and 2 dogs) it got was impressive. I am so glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t love this vacuum more! Even when I think my floors are clean this thing tell me otherwise! The water bucket is always brown no matter how many times I clean. I have kids and they are always spilling something. EAsy to use and self cleaning mode is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best thing since sliced bread!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! If you have pets and children or just pets or just children this is a must have! Also saves my back from scrubbing the floors with a regular mop! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is one of the best I ever own. I have purchase alot over the years and I have to say it traps female/long year easily without malfunctions. Enough power to clean a house and the innovative interactions is self explanatory. You can’t fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco Extreme floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner works amazingly. Goodbye to cleaning floors on my hands and knees or with dirty mop water. Leaves the floor very clean and fast drying. I love that it tells you when an are is dirtier than the rest and you can watch it come clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco floor wet & dry vacum is the Best thing ever happened to me I even celebrate his birthday lol Totally Recommend to everyone specially to all those busy working moms with kids. I can’t live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum/Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on buying the Tineco because of the price but im glad i did! It's been amazing and cleans just like advertised. The self clean is a great feature but you still need to take the brush roller, lid cover and dirty water tank out and clean after each use. This takes less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WONDERFUL product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performs exceptionally well! I am very pleased with the capability of getting my two dogs hair and dirt off of the floor. Constantly having people comment on how clean the house is, and it has cut down my sweeping/mopping time in half!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The perfect mom tool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do i begin??? I love my new vacuum/mop! I see why this went viral on tiktok! This is an absolute must have for moms with toddlers, makes clean up a breeze so you can make time for other daily chores!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing that i got for my self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean with it. Not using moping tools anymore

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Cleaning Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's favorite hobby is cleaning so this is the perfect 3 in 1 cleaning product for Mother's Day. The best part is it actually does its job and leaves the floor sparkling clean. As for durability, only time will tell.

    I would recommend this to a friend