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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,334 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Te best purchase I did from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! This is my second Tineco wet/dry vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for my slate and wood floors. There is nothing else I have used that was even close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for house must buy and got at a good price recommend it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We're delighted to hear that you find our product great for house cleaning and appreciate the good value it offers. Your recommendation means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on tile floors. Love the self cleaning feature.

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Dee1,

      Thank you for taking the time to share your positive feedback about the Tineco Floor One S5 Extreme - 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer in Black, purchased from BestBuy. We are thrilled to hear that the product is working great on your tile floors and that you love the self-cleaning feature.

      At Tineco, we strive to provide innovative and efficient cleaning solutions to make your cleaning tasks easier and more convenient. We are delighted that the Floor One S5 Extreme has met your expectations and has proven to be effective on your tile floors. The self-cleaning feature is designed to enhance the user experience and ensure optimal performance.

      If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help and ensure your continued satisfaction with our products.

      Thank you again for choosing Tineco. We truly appreciate your support and look forward to serving you again.

      Best regards,

      Tineco Support tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it picks up and mops at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    makes life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited for this product! It works great for floors and carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can vacuum and mop at the same time and save so much time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disgusted customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are terrible. I am going to quit shopping there. I have been treated horribly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up everything, very easy love hiw its self propelled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Easy & Convenient. Living in Colorado with the snow it’s a quick cleanup on our wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans up the mess my baby made during meal like a breeze. Definitely a life saver to anyone has small kids and hardwood floor.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      SarahG, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and we agree, it’s a lifesaver for parents! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again SarahG and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 4 kids, 2 dogs and a husband who is constantly tracking in dirt, this thing is amazing!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Lange, thank you for leaving us a review on the FloorOne S3! The FloorOne S3 is perfect for families with kids and pets and we agree it is amazing! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Lange and welcome to the Tineco family!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop works well. It is self-propelled and easy to clean. The floor dries quickly without streaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my broom or mop since my purchase. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, clean up is a bit messy. I also wish I was able to smell the cleaner more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t hesitate to buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing!! I was mindblown the first time I used it and get excited every time I use it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco - floor One S3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product that changed my life!!!!!!!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your incredible feedback with us! We’re thrilled to hear that our product has had such a positive impact on your life. It’s always our goal to create products that make a real difference for our customers.

      We’re glad to know that you’re satisfied with your purchase and that our product has exceeded your expectations. Your support means the world to us, and we’re grateful for the opportunity to serve you.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum cleaner… it really saves a lot of time and the house is clean!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Makes life so much easy l. Cleans ups spills and easy to maintain clean.

    I would recommend this to a friend