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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,333 reviews
  • Rated 3 out of 5 stars

    I do like it but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I like this, but…..the brush randomly starts spinning while it’s in its charging dock. It’s not even turned on and it’s totally random. This happened also after I was using it and I turned the power off and the brush kept spinning and wouldn’t stop. I have no idea what’s going on with it. I dint know if it’s defective or what. I’d give it more stars if it weren’t for this problem, cuz it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles a full house of kids and dogs as expected great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works as promised would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome yo! Great with pets, just make sure to clean it after.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work after a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco vacuum is not working properly. When I turn it on, it keeps prompting me to restart it or contact customer service. I’ve already followed multiple troubleshooting steps, including: • Cleaning the dirty water tank • Cleaning the port and filter • Ensuring all tanks are properly attached Despite all this, I believe the vacuum motor itself is not functioning — I don’t hear the usual suction noise when powering it on. Everything else seems to light up, but the suction doesn’t engage.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are truly sorry to hear that you’re experiencing problems with your Tineco vacuum. We understand that having a vacuum that doesn’t work properly is frustrating, especially when you’re trying to keep your home clean. We appreciate you mentioning that you’ve already taken steps to troubleshoot, which shows your commitment to making it work.

      Based on your description, the vacuum is displaying prompts to restart or contact service, and despite your thorough troubleshooting (cleaning the dirty water tank, port, and filter, ensuring tanks are attached), you suspect the motor isn’t functioning as indicated by the lack of suction noise, even though other lights appear to be working.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      We take your feedback very seriously and will use it to review our product quality and support processes. Thank you for bringing this to our attention.

  • Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have animals or small children, this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our hardwood floors! Love this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, very satisfying! It makes the floor shine and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and design! I have no regrets using this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale - great value - wife wanted one of these forever - 2 tools in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great Vacuum, S3 small tank was fixed in this model. Worked great on my tile and wood floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! I highly recommend the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product sucks up liquids small ,just doest fill up much . Like half tank then shut s down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vaccum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Good quality product Would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought about it for a few months… took the risk. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must in every house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s the best purchase i made in my life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great except for the extra cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but self cleaning takes more work than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my smart home, quick and easy clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! My daughter recommended it and i have to say…. I would too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vitalii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, wifey too . Recommended 100% this vacuum !

    I would recommend this to a friend