Customer Ratings & Reviews

First bought Epson ecotank pro printer took it home and turned it on and it showed paper jam error when i have not even put papers in. Called epson and they said its paper jam and i tried to explain them i have not put any pape in the printer yet but they are not trying to understand that. Retuned it bought HP supertank and could not be more happy with my printer purchase.

Printer has provided quality prints and ink is still in abundance.

Great product. I Love the print quality. It was very easy to install.

This is a fantastic printer. My previous printer had finally decided after many years of solid usage that it was time to go up to the great printer in the sky. After looking at many different printers across all manufacturers I settled on this one for two reasons, my previous printer was an HP and it lasted a long time, and the new ink fill system is awesome. Great looking prints and fast easy scanning. A great purchase.

This is by far the best equipment bought. Fully impressed with the set up, printing quality, can print straight from my phone, scan documents to email with ease. Just happy with this purchase, not 1 compliant at all.

I bought this printer to replace a +/- 5 yr. old HP "all-in-one". The screen on that printer simply froze so that I couldn't change functions, couldn't do anything. This "smart tank" printer was extremely difficult to set-up and synchronize with my existing computer and software. It should have taken maybe 30 minutes to get it up and running, but it took me over 3 hours (probably operator error more than anything). Now that it has been working and running for a few weeks, I like it a lot. Smooth and easy usage all the way around. Printing, scanning, copying (have not had a chance to use the fax function) all work fast and smooth. It is over-priced, but what isn't these days. Would definitely recommend this "all-in-one" for anyone that is in the market for such a machine.

Great printer and great customer service, will be back.

The printer works extremely well. It was very difficult to set up No written instructions were included. Had to go on a website which was hard for me to navigate. My daughter-in-law had to come set up the scanner and she had a hard time as well. She was not able to set it up to scan to a website or email, but had to set it up to print to a folder on my desktop. I was just not very happy with all the difficulty and steps that setup entailed.

This is a nice printer and works fine. Only significant problem is it will become unresponsive if not used for a week or less and even the power button does not wok, had to unplug and replug to get it to work and the process repeats.

I like the easy way to setup the printer to wifi and computer. The no mess filling the tanks with the ink.

My first time with an Inkjet Printer and I like it. Not as fast as cartridge printers, but the output is good. Learning how to use hand controls is hard. I'm used to using my computer to do what I want ' like copying, printing, scanning, and expanding print size from scanned copy

I haven't had this item long, so I can't really rate it right now, but so far so good. I am giving it a 5 star because of the outstand help I received from the Chardae. She was very Helpful

It is a really nice printer we are happy with it no problems at all

Set-up was really easy when using the guided set-up instructions. So far the printer itself is functioning well. There is a learning curve which could be aided by more intuitive controls e.g., converting scans to PDF and saving them on connected PC for emailing. However, I believe that, as with other upgraded tech equipment, this device will prove as dependable as the older HP model that it replaced.

We’re satisfied with our new printer. It is fairly easy to use and so far we’e experienced no major issues. It’s hard to understand how the ink included could possibly be close to a 2-year supply as advertised, but we’ll see how long before having to refill the ink tanks.

Awesome printer! Haven't used all the features yet, but so far it is the best printer I have ever purchased. So easy to fill the ink, absolutely no mess at all.

This is one printer I'm glad to have purchased, previous printers were extremely difficult to setup, while this printer took more than a little extra, I'm thinking that's due to it being so new and the setup menu wasn't finalized, after setup, everything is fine, with the new ink refill system, it should cost far less to maintain in the future.

So far so good. Had issues getting it to connect to my internet but that’s on me. Prints clear and fast. If anything changes I’ll update.

easy to use and more than enough ink to use though do not use a lot

Love my new printer. It is smaller than my last (which I like) and the print quality is great