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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,873 reviews
  • Rated 5 out of 5 stars

    Mr. schroder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate that checked me out we sooo very helpful with everything. Knowledgeable and personable with an expert understanding of the product offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used jet but always see someone else review a and go we the same people talk about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for long ink life. I have used the printer for a solid year and I have yet to fill the tanks up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner with one drawback

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased an Epson EcoTank ET-4850 printer, and when I was setting it up, and verifying all of the functions I kept getting a Paper Jam error in the ADF on the scanner. Upon investigating the error, I found that the drive gear on one of the internal paper feed shafts was broken off and laying inside the mechanism. This was very disappointing, because I have owned Epson printers in the past and the manufacturing quality was excellent. I then returned the Epson printer and purchased this printer. The only one thing about this printer is that it doesn't scan both sides of the document when scanning through the ADF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now That I'm Used To The Operation, I Love It!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in October 2013 and never got around to writing a review, partly because I was so disgusted with this device after being used to my 8 year old HP. I'm glad I waited because now that I'm used to the operation of this one, I love it. Just took me awhile to adjust to how this one operates. It's completely different from my old HP, but it seems much more reliable, especially with envelopes. I have it hooked up to my local network and I have never had an issue with it, even being accessed from a mac and a windows machine. Even printed once from an ipad via wi-fi. I just use this at home so I have no need for high speed operation. It seems sufficient for my needs and just keeps on working.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    inkjet versus laser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am switching from a professional HP color laser printer. The prints seem to be as good with the 7602, I have only had it a week so time will tell. My laser printer lasted over 20 years, somehow I doubt this printer will last that long, but who knows.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast, holds a lot of paper, and has a document feeder for scanning multiple pages. However, it took several customer service calls to get my two windows 11 laptops to properly connect to the printer. The printer now operates, as advertised, with my laptops and my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President COO

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to install with great support team to help you if you get lost along the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer is wonderful its been since 2017 since we had to buy a printer. This one is just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a while we were strugling with a previous priner that was about 6 years and the cartridges were super expensive. The worst part i would probably print 300 to 400 pages and i had to order or stop by best buy to pick up another one. Now with new printer the pages print fast and i get about 800 pages and the ink is way super cost effective. I went from paying 63 dollars for ink to 18 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Buy HP 7600 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 7600 smart tank printer was a great buy. The installation took about 45 minutes and the printer was ready to print . This was a great buy! Good shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and it works perfectly. The price is reasonable, especially when considering how economical using it is because of the ink supertank. And better for the environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professor and HR Consultant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STevie.. gave excellent customer service....I had to return an item....and I will be back for future service and product.s.. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Smart Tank Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Ink is lasting a long time and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, photo's are very good. Easy setup and ink tank last longer expected. We had no worries so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Always happy with HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is excellent but not happy with how slow it prints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this. I would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer i would get this again. My fiance loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, nice sharp copies, love being able to slide in original without opening the top. Very slow at printing colored copies!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7600 Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this printer. It has great print quality. The ink is easily filled and mess free. Make sure you download the HP Smart app. It will help with all the extra things the printer can do, and it also improves scan quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy has 4 colors of ink but also has two ink heads that will need replacing eventually. Printing is easy an clean and the unit basically sets itself up with wifi. Have only had it a short time so the time the ink lasts will be determined

    I would recommend this to a friend