Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 1872 reviews
(1,872 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good item to have at home, I like it so much. My soon recoment it to me.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Smart Tank 7602 wireless printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Love the super tank! Colors are good, print quality is clean and crisp. Highly recommend!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Very good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer and the super tank is better than having to use ink cartridges.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW printer was so easy to set up and very understandable to set up. I don't understand how they can give it 1 star. Best All in one printer.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer i have ever purchased, it does everything that i need it to and prints very clear.
I would recommend this to a friend Rated 5 out of 5 stars
Quick setup & easy use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick easy step by step setup. Easy to print from laptop or phone.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 3 out of 5 stars
Printing Problems with No Help to Fix the Issue.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice print quality. Problem is it always tells me I have a paper jam. There is no paper jam. I don't have an adequate users manual to trouble shoot this issue so I don't know what to do.
No, I would not recommend this to a friend Rated 5 out of 5 stars
High quality printer at a fair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup took a longer than previous printers I've owned, but HP provides a slick app for your smart phone that walks you through the process. It had no trouble connecting to my network wirelessly. I am very happy with the excellent color images and high resolution this printer produces. I would recommend it to friends and family with no reservations.
I would recommend this to a friendRated 3 out of 5 stars
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started messing up after a year of having it…………..
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer and much easier to use than my previous printer.
I would recommend this to a friendRated 5 out of 5 stars
Great printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was super easy and performance of this printer has been flawless. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Great Cust service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my kids are very happy so easy to use
I would recommend this to a friendRated 5 out of 5 stars
Treasurer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink loaded without a drop spilled! Printer works great. I would highly recommend the HP Smart Tank.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Smart tank 7602
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Have had other Printers. This is the best that I have ever had. Try it and see it for your self. You will love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nascar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took awhile to get it hooked up to my WIFI, but onc installed its works great.
I would recommend this to a friend Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I only need to buy ink to refill the ink cartridges. It was easy to set up and seems to work great.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a breeze to use. It’s easy to fill up with ink, and there’s no mess involved. It works flawlessly, printing, scanning, and even remote printing. It can hold a good amount of paper, too.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Easy install, easy fill and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fill tank feature best thing ever. Prints great wireless printing was seamless even when away from home
I would recommend this to a friend Rated 5 out of 5 stars
great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and setup. instructions are simple. comes with all of the inks. would highly recommend. has everything you need.
I would recommend this to a friendRated 2 out of 5 stars
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, the required software is cumbersome and intrusive, not to mention generic across platforms so it fails to help with detail issues. I bought this printer a month ago and liked the idea of having refillable tanks instead of buying whole printer cartridges. From the start, the printer produced a high-pitched, but quiet, whine. Think like the sound of high-frequency noise from old modems, but really quiet, however noticeable and annoying. The only thing that stops it is turning the printer off (mine is plugged directly into the wall socket so that HP support resolution didn't work). The biggest issue I now have is the inability to print to an envelope. I have attempted to print to an envelope only to find the text is jagged each time and unreadable. I tested out whether it was the envelope itself (thickness, material, etc), and printed using the MS Word Mailings tool, but with an 8.5 x 11 piece of paper in the tray. It had the same jagged text. I did some experimenting, thinking it was the speed at which the printer is set to print when it thinks it's printing to an envelope (an issue with laser printers), but, no, when the text is rotated it comes out jagged, envelope or not. So, I saw someone resolved that issue on a similar printer by simply installing the driver directly to their Windows machine. I tried everything to do this, but it just wasn't an option - you must use the Smart Tank App, and Windows simply states in the device details that a driver isn't needed. Since I didn't have this issue with our Brother printer, it must be an HP printer issue. Last, note that the setup is cumbersome and intrusive. You need to install the HP smart app - phone and laptop - in order to initialize the printer. It requires location permission, registering an account and more. In my desperation to print an envelope, I downloaded even more of the HP software and was disappointed to see how many times it required permission to send analytic data and the sort in order to provide support. Unless HP can contact me and resolve the envelope issue quickly, this is going back and I am going back to Brother printers.
No, I would not recommend this to a friend



























