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Your price for this item is $143.99
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Customer reviews

Rating 4.1 out of 5 stars with 5456 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the price, lightweight design, ease of use, color, and battery life of the laptop. They appreciate its affordability, portability, user-friendly interface, attractive appearance, and long battery life. However, customers are negative about its slow performance, limited storage space, small memory, and fragile screen. They express dissatisfaction with its speed, multitasking capabilities, storage capacity, and screen durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,456 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ideal for Linux - Tough to use with Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: This budget laptop is a great deal for the price with one caveat -- install Linux (if you know what you're doing when it comes to that sort of thing). If you run it with the default Windows installation, you may be disappointed. Long Version: I approached this purchase on the lookout for the cheapest non-Chromebook I could find with halfway decent specs. My goal was specifically to find a wallet-friendly machine on which to run Linux as I learn programing/development and progress through a computer science degree. I already own a powerful iMac and an excellent Lenovo Yoga 9i, so I can complete all of my demanding or productive work on those -- I wanted something new to explore and play with. Dual-booting is annoying, and running an OS on a virtual machine just doesn't have the same gut feeling, so I opted to find a suitable (and affordable) laptop to use as a project machine. I found this at a great price in a Best Buy retail store (far cheaper than at other retailers, including online), and though the specs are minimal, I felt it was an acceptable compromise for the purpose and price I had in mind. They only had two models available (in the box) with no display out, so I took a risk on the aesthetics and feel of the machine, but it worked out for the best. The laptop is solid, compact, light, and the textured finish has a nice feel to it. Much to my surprise, the keyboard is a delight to use -- the keys really feel great, perfect for coding. The touchpad is fine, though a bit choppy at times, but perhaps you won't notice or care. I haven't had a chance to test the built-in webcam or microphone, but I wouldn't expect anything spectacular at this price point. The speakers are fairly unremarkable, as most in this price range are. The CPU and preinstalled RAM obviously meet the bare-minimum requirements of modern computing, but it can noticeably lag at times, especially if running the OEM Windows install. Installing Ubuntu instead has helped tremendously with this - navigating the OS, I have no lag whatsoever (not the case out-of-the-box). Either way, you're better off focusing on a single task than trying to multitask too much. This brings us to the caveat: Out of curiosity I booted up the computer for the first time to the stock Windows 11 OS to evaluate out-of-the-box performance. It was rough. The first (and only) task I executed was opening up the Edge browser to the default home screen, and it was painful. Extremely choppy, unresponsive, and the machine was obviously struggling to load such a generic page on a known fast network. If you have any serious work that you need to carry out in Windows, I would suggest spending a bit more to gain more stability and functionality from a different machine. If, on the other hand, you're a patient and forgiving person, and either just have casual use in mind or intend to install a lighter and more hardware-friendly OS, then this computer should be fine. As I said, I installed the latest Ubuntu release, and I couldn't be happier. The new OS is WAY lighter, faster, and snappier running on this machine than Windows was. When considering that this machine has just 4GB of hardware RAM and an economy-class processor, I'm both impressed and more than satisfied with my purchase. It really is a night-and-day comparison. I used to own one of the old 13" black Macbooks from around 2007, and both the look and physical feel of this machine give me vintage vibes from that special time. I love it. After a simple swap of the stock OS, the computer feels like it could have sold for two or three times the $170 I paid for it. Conclusion: If you're looking for an affordable laptop without any fancy features, this might be it, but you will probably be frustrated at some point by its entry-level specs if you plan to run it stock out of the box. It excels at lightweight and focused use -- don't get greedy and your $170 will be well spent. Bonus round: The attached photo was taken with a video paused in one Firefox tab and this review pending submission in another, with nothing else going on. You can see in the screenshot that the CPU is doing fine, but the physical RAM is approaching capacity. This is what I mean about multitasking -- tread lightly and you'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple Gem in Snowflake White! ❄️⭐️⭐️⭐️⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the HP 14" Laptop in Snowflake White, and it's like the Cinderella of affordable tech. * Affordable: A real budget-friendly buddy. * Size matters: The 14" screen is the perfect size not too big, not too small. * Basic but not boring: Its Not a powerhouse; Don't expect it to turn pumpkins into carriages, but it manages daily tasks well. It flaunts simplicity with the classy HP flair. Clean, simple, basic but boujee. This laptop gets the job done without breaking the glass slipper budget.

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Slow

    Rated 3 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a new purchase, for right under $200.00;however, the system is running like it's refurbished or something is wrong with it. It started acting weird within a week of me using it. When typing, the characters appear delayed on the screen and often times the screen eill blackout. I have only used it to check email and use Word. I had planned to use it for my Cricut projects but I don't think it can handle it. This is probably best for a child. Not saying the price had anything to do with the quality, the design is nice and clear screen display, but if you want it to be reliable and you need to get work done, please research before purchasing this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Lightweight

    Rated 5 out of 5 stars

    Great for one student online

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I’m a student finishing my undergraduate in kinesiology and I have to save a lot of notes since I’m online and it is a plus that I got windows for this semester that way I’m not spending more money. I like that it is very lightweight and does not heat up. The battery life is a greater blessing because the lectures are online and my computer has been lasting throughout the time . I’m very grateful and satisfied with this purchase next I need to buy a cover for the computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    You Get What You Pay For!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly, this computer is pretty good at getting the job done. I use this computer for school mostly and it's perfect at it. The battery life is pretty good, I can last around the whole day with full brightness and running Edge. Only problem I have with the computer is that 4GB of memory and 64GB of storage isn't enough in the age we're in, but if you're just getting basic things done like school or work even, it's pretty good at it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Value for the Money Spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for $164 (include tax, free shipping) for YouTube, Netflix, Zoom meeting, internet browsing and emails. It serves well for my intended purpose. If you are a remote worker, this laptop would be a good back up for important Zoom meeting and Excel collaboration if your company issued laptop suddenly crashed. This laptop is not powerful / enough storage for serious gaming. I downloaded Call of Dragons and the screen activities lags big time. I tried to download Raids Shadow Legends and the screen shows not enough storage space. Since I game with iPad and gaming was not the reason for buying this laptop (want a portable bigger screen to watch YouTube and Netflix), this was not a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice affordable basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable laptop that would help me with basic record keeping and I found this HP at a very reasonable price. I liked the blue color and that it came with Windows 11. It also came with Microsoft 365. It does not come with all the bells and whistles as the high end laptops but it has enough to help me with my record keeping projects. I would of like that the battery would last a little bit longer but it's enough to keep you working without charging it during the day. If you want an entry level laptop, this is the one. I would not have any problem recommending it to my family or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    HP Laptop the laptop you can’t go wrong with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop - A Great Purchase for Work and Play I recently purchased an HP laptop from Best Buy and I am extremely happy with my purchase. The laptop has exceeded my expectations in terms of performance, design, and features. Firstly, the laptop is incredibly fast and handles multiple applications with ease. I use it for work and it has greatly improved my productivity. The keyboard is comfortable to type on, and the touchpad is very responsive. Secondly, the design of the laptop is sleek and modern, with a thin and lightweight body that makes it easy to carry around. The screen is vibrant and clear, making it perfect for streaming videos or working on graphic design projects. Finally, the laptop has a variety of features that have made my life easier, such as a long battery life, multiple USB ports, and a built-in webcam for video conferencing. Overall, I highly recommend the HP laptop to anyone who is in the market for a high-performance laptop for work or play. It's a great value for the price and I'm thrilled with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Its extremely very okay-ish.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: looks nice, seems durable, long battery, every kind of port you typically need (usb-A, C, HDMI), enough storage and RAM to do basic everyday surfing, schoolwork, whatevs. Cons:I got it open box for $150, i would be disappointed had I paid anything more. Have already had to reboot it more than once after having it only a week. Your cell phone probably has more RAM than this so multitasking isnt its forte. Overall Im happy with this purchase and would probably buy again if at this price.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    I liked it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for classes and work, it ran perfectly. I finished my classes last week and decided to use the laptop for games when I realized it doesn’t really have much storage. That’s my fault I wasn’t paying attention to the gb listed when I ordered, I just really needed a laptop that had convenient pricing. It was perfect. I added an external hard drive to help out with storage. The battery drains pretty quickly or what feels pretty quick to me. I did recommended to my grandmother and a few friends :)

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Good laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this laptop! it's not revolutionary by any means, but it does the job. playing some games on it can be laggy, even games that don't take up a lot of space--so, keep that in mind. however, it's definitely very good for schoolwork and watching youtube, netflix, etc!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Bang for Your Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I love the color- I chose rose gold. The picture is crystal clear, and it runs very smoothly- perfect laptop for school, browsing, and I’ve even used it to play games (not sure how it’d handle bigger games, but to play Among Us, it worked perfectly). My purchase came with a free HP mouse which has been very handy, and I also appreciate the fact that it comes with, I believe, a 6-month trial of Microsoft Office. Also- you definitely can’t beat the price for this computer. I got this on sale for under $200, and I’ve got to say, I’m very happy with my purchase. If you’re looking for an everyday laptop that can get it done- here it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for what i need it for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what i need it for its a good laptop. Very easy to setup and connect to my cricut for the projects i need to do. I bought a bluetooth mouse to connect with and it was very simple to connect. It does overheat so i would say by a laptop fan, which I did, to sit the laptop on so its not overheating. So far mine has held a charge but when i connect to my cricut for longer use, i have it plugged in charging.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments where it’s slow. But as a college student with homework assignments it works great (sometimes it has delays and black outs but it only last a 30 seconds to a minute very rare) and surprisingly this laptop can handle stardew valley. I will attempt to see if adding a SD card helps. But for now great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Lightweight

    Rated 5 out of 5 stars

    Best on the go laptop for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's compact and lightweight. The storage size is ok for me because I have another hp touch screen laptop that performs well and has a large amount of storage. I really wanted a blue laptop so that was a plus. I use it for my cloud computing course for school mostly.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    A little slow but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it goes a little slow but absolutely love it since its easily fixable! Its better than a small Chromebook that I used to have. This one can open files that my Chromebook couldn’t open! Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    A Laptop That Surpassed Expectations: Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop truly lives up to its promise of being easy to use. From the moment I powered it on, everything felt intuitive and streamlined. The interface is user-friendly, and I found myself effortlessly navigating through tasks. In fact, I ended up purchasing another one for my daughter. She needed a reliable laptop for her schoolwork, and I knew this would be the perfect choice. So, not only did this laptop exceed my expectations, but it also earned a spot in our family for its exceptional ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a replacement for a previous hp laptop that I had that got damaged unfortunately. So far this laptop has been great, I use it mostly for school. I feel like I got a great deal on the price and I love the color of it!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a HP14 Laptop foe my son going back to college. Great for the price and displays are good. speed lags.

    I would recommend this to a friend