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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,103 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for the price. You're not going to do any gaming on this, but for going on the internet, word processing, watching videos or TV, it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a year ago for school, and let me tell you, it is the best. It is fast and has a lifetime battery. I really do recommend this item, and trust me, you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop for light tasks like browsing, email, and docs. Storage is tight and performance slows with heavy apps, but it's fine for basics.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    reliable basic laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a year. For a basic backup laptop it does the job. I still use a different laptop for better memory, image etc

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent budget laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased a return for this laptop. Its not bad and fits my needs. It took a little while to get everything up and going since the previous owner had it in airplane mode and disabled a few things. Nice screen size and touch response to trackpad and buttons. Just wish that it was a bit faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop performance is good. Speed is fine and memory good. For the price you can't expect much better nowadays. Would of rated 5 stars if it had a travel bag instead of the antivirus software free trial. That's my only complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Little Laptop for Kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay for easy applications that don’t require a lot of RAM. If you or your child need to do coding or run multiple applications at once RAM needs to be increased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college! Highly recommend! Lasts forever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but couldn’t expect this good for the right price .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My laptop and me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect just for me and what I need it for. Light cute and affordable. Does the job for me. And my 15 yr old son uses it as well and he loves it. Best purchase I’ve made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you use it for, its not to bad of a laptop. I bought it strickly for car diagnostics and programming. Its your basic entry level laptop. I would recommend it for anyone who just needs something to store their photos, edit minor word documents, tune or browse the web. But i would not recommend it to anyone who plans on video editing, gaming or even doing bigger school projects. I do give this laptop 5 stars and recommend it (depending on use) because it works great for my car tuning needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Educate yourself on storage before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP Laptop 14''

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and slim, works great for school. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so nice so fast it’s not too heavy so I can take everywhere and amazing for school! Any students wanting to find the perfect laptop for your online assignments? This is 100% the one! I also love the fact that it delivered very quickly! Way to go Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it gets the job done for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and nice. good for school and other basic necessities. does its job just dont overheat it. or overwhelm its system and youll be good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommendable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for basic tasks like browsing, streaming, and word processing. I was looking for a budget-friendly option that was portable and reliable. Here is my honest review of the HP - 14" Laptop. Pros: The laptop is lightweight and easy to carry around. It weighs only 3.24 lbs and has a sleek design. The laptop has a long battery life of up to 11 hours and 30 minutes, which is great for working on the go or traveling. The laptop has a 14-inch HD display that is bright and clear. The screen has a resolution of 1366 x 768 pixels and an anti-glare coating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop, which is as described. Windows 11 will take some getting used to as locations of things I am used to in Windows 10 have changed. I find it easier to use a usb mouse, at least for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to replace a similar 8 year old HP laptop that I loved. This item is sleek, small, and performs every action that I need for my lifestyle. I have been extremely pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 3 out of 5 stars

    Fair compjuter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this conputer for my son. It seems ot meet his needs. I cannot use it though, because the screen gives me a headache. and the icons are too small. I should have bought a more expensive computer. Also, the computer and mouse speed are too slow.

    No, I would not recommend this to a friend