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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,106 reviews
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough at 4gbs if you want to work from home, only good for browsing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use it for it is a good little computer. A little slow but that's ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful size beautiful color and great price better

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to set up and use and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly. And it fits perfectly my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it’s been over 3 months and works very well as a school laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal on laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! Works perfectly, I was greeted at the front after walking and told the employee my needs he pointed me in the direction of computer sales and they were very promo I was in and out in less than 10 minutes .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still up and running, after over a year of use. Overall I can’t say that I’ve had any issues with the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy an in expensive computer for light personal work like taxes, budgeting, etc. I purchased this computer, for the price but noticed is works as quick and efficient as my work laptop. Happy I made the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly laptop. If you looking for something for school or work, this will do its job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HappyS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use and carry around. This is one I can use without using the desktop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s not the greatest especially when it you have to return it because it won’t boot up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great lil laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, I’ve owned for over 2 years still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv, phone, laptop, AirPod etc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's products stand out for their innovation and reliability, providing a seamless blend of style and functionality. From state-of-the-art electronics to top-notch appliances, their selection ensures you're always on the forefront of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my dad. He’s very satisfied with it. I had to set it up for him showing him how to use it. We’re about to put Norton on it but he’s very satisfied with it. In fact, I even think I want to turn my computer in to get that one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend HP laptops.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for several years. I bought this laptop for school and I am very pleased with its speed and reliability. I was so pleased with its performance that I bought a second one for my nephew who attends college. I purchase all my devices and appliances at Best Buy and I am never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It works great and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect starter Windows lapto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great for running wrestling tournaments. Great value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs a little slow, but if all you need is internet and cloud services it is a great affordable laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usable, but not preferred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was as expected. It was a very slow operating system, and the default system setting disallows any downloads outside of the windows store. Disabling the setting is a permanent setting. It wasn’t a terrible laptop, but was quickly returned for not being good enough. I wasn’t expecting a rocket ship, just a laptop that runs well.

    No, I would not recommend this to a friend