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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2492 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,492 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a laptop. Saw this smaller one for a great price. Also received a tablet for Christmas. So I can switch back and forth to both now. Always have purchased HP laptops. Easy setup and to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowflake ❄️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what i needed it for. Love the snowflake ❄️ white. My daughters BF just ordered his for school too. He liked mine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable with a good value for the price, I purchased this to gift to my grandparents and they love it for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    What you'd expect from the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic home computer. I was looking for easy to set up- this works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop I use it for all my work things and gaming projects and everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college! Highly recommend! Lasts forever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer. It’s fast, light weight, it was cheaper than most laptops and it fits perfect in many types of bags. It has really elevated how to take on college and it’s responsiblities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but couldn’t expect this good for the right price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good deal!!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. I only use it to browse the web. It is the perfect size and much lighter than my old one. It is also much faster. Also, very impressed with Best Buy's shipping. It came in 2 days!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the one I bought was an open box and most keys didn’t work it was pretty fast. It was suffice to get me through state licensing exams that normally freezes the computer but it was pro fast and I PASSED!! I’m confident as a brand new model it will be a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best HP laptop I’ve had highly recommend would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it gets the job done for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and nice. good for school and other basic necessities. does its job just dont overheat it. or overwhelm its system and youll be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop, which is as described. Windows 11 will take some getting used to as locations of things I am used to in Windows 10 have changed. I find it easier to use a usb mouse, at least for now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision I made

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fairly easy to set up, is perfect screen with that my daughter needs for college, and as the perfect weight as well to carry between classes.

    I would recommend this to a friend