Customer Ratings & Reviews

Excellent staff, service and top notch,brands,I would recommend the Jackson best buy.

For our purposes this laptop is perfect! We only needed it to review pictures from game cameras. This laptop performs that function very well!

I have no problems with the laptop. It had evening that I need for school and is really light to travel around. I had Mac books and dell laptops and they’ve either burned out, or was unable to successfully give me the tools I need to do my school work. This laptop, already has the necessary things I need and will even allow me to pay online games.

I used it for the week we had no computers at work due to renovations and it worked well no complaints

This laptop I order for my 15 son and he’s in love with this laptop

Great basic laptop. I bought this laptop for a more portable option to the all-in-one desktop I recently purchased. I mainly use this laptop with Office 365 applications, paying bill, and surfing the web while I'm in bed...LOL! I got the rose gold which is a very light metallic pale shade of pink. This laptop comes with Windows 11 preinstalled. Since I already have an Office 365 subscription, I use the one drive to save all of my work as this laptop doesn't have a lot of storage capacity. This laptop does come with a free 30-day trial of Office 365. This is a nice lightweight laptop that I can easily fit in my bag and take with me when I need more than just an iPad. If you need a portable option for something more powerful than you already have at home OR if you just need a laptop to do basic stuff, I highly recommend. I got this on sale over the Memorial Day holiday.

Amazing price and a solid little laptop that works well for photos and website surfing.

Perfect gift . Good quality and easy to use . Battery last long

Great product for every day use. Dependable and works fast.

Having trouble getting it to talk to my dell printer which is frustrating.. otherwise its a great slim laptop!

Does the job I purchased it for which is running PS7 and supporting my Epson flat bed photo scanner.

The laptop is nice and I'm using the hp laptop on my daily class. Buying hp laptop from best buy is one of the right decision I've made.

Easy to use. Not to heavy. Just what was needed for school and leisure.

Bought this laptop for my fiance who was going back to school amd she loves it. Small light weight and great for on the go.

Bought this laptop a while back and it is still doing what it needs to get done! Great for school work!

My boy loves it and he's had it for over 2 years, i recommend this PC for any beginne. The staff was very helpful especially when i had a budget for my son.

very good laptop. i really like it. i have bought two of these and they work great.

Good bettery life, good sound. Good display large

Great laptop. Reasonable price! Best Buy has the best protection plans and the have never had an issue with returns.

This computer is extremely slow. At under $200 I wasn’t expecting anything amazing but this computer isn’t even worth the price. Spend $200 more and get a computer that doesn’t take 5 minutes to start up after starting the computer.