Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2492 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,492 reviews
  • Rated 4 out of 5 stars

    Blue

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Just needed memory for the work I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved working with the lady at 71st I will go there any time I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service provided was exceptional, from the ver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic needs but even with high speed internet, this laptop is slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but is extremely slow. It comes with so much pre-installed bloatware. Would not recommend if you want to do things quickly. It's good for Microsoft Office/household management, but not much else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review on Hp Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When coming in the store I got help as soon as possible which was a great for my first time buying in Best Buy.My review over this computer is sufficiently great, it works good. Overall the internet is a bit slow but works great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Indigo Blue Maybe Just Right For You..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Indigo Blue laptop. It is perfectly conveniently lite, and easy on the fingertips. The screen has the perfect shape and size along with high-definition illustrations. The price aligned with my budget. I wouldn't trade her for the world... Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, durable and lasted a good while. Actually still being used and I have had it over 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product, overall I would recommend hp products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son first semester in college and it fits all his needs for writing essays and storing documents. It's dependable and I would recommend!! Great for a fist time student taking in person classes!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Nice Price and Color Unworkable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for me. I had a hard time setting it up and it kept blanking out on me. The screen would go out. I just had to returned it and I traded it in for a different laptop. Which works fine for me. The price was okay. I like the color.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram, Storage

    Rated 5 out of 5 stars

    Blue Devil

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not even worth 200$

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this computer, I heard it was fast and if people think this laptop is fast I would assume they have not used a computer in 30 years. It takes an hour just to get into a setting or for any webpage to load. I ended up buying a MacBook!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Web surfer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running strong. Great product for basic computer stuff. No need to spend an arm and a leg on the “high tech” product when this surfs the web just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My cool laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient fast lotsa space lotsa help from our 365 family plan Geek squad is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Blue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughters 13th birthday. She loves how it is small enough for her to use for her school studies but also how she can play the cool card games on it. It has the amount of memory she needs for her papers and other school lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife to work from home, she loves it. Turns on quickly and the apps open even faster. Has a processor the is just right for her job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get a more expensive product that’s better quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got hot so fast, took forever to load 1 tab and wouldn’t let me download google chrome onto it. Do NOT get it. I bought it because I like vintage older style tech and this looked so cool but it did not work for school stuff and struggle to run things like excel and word

    No, I would not recommend this to a friend