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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2492 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,492 reviews
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use this laptop is like trying to ride a cow down a freeway. Do not buy it. SLOW. No one should be making laptops anymore with 4 GB of memory. They are useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Buy something else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter whos in highschool she needed one for her college classes and its been nothing but disappointing. Its incredibly slow i should have listened to the reviews and spent some more money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little slow and after resting it it would be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slim it’s beautiful. The apps upload quick. I love the beautiful color. The picture quality is great. I bought these for my granddaughters, I wish I would have gotten one for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work force

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for work but I haven’t taken it out of the box yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. It has all the newest updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for College and it’s one of the best laptops I’ve ever had it charges very fast and the speed is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lil' laptop, especially the fan i bought to go under it to keep it cool. Works amazing!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I came through for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Power Supply included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC itself is probably Ok for what it is. However, you need to be aware that this computer does NOT come with a power supply or any way to make the computer turn on and work out of the box. You will have to buy your own power supply.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    it the worst but not the best either or even good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Unit Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for being this my wife's first computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Cheap and not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop felt cheap, flimsy and slow. We looked at cheap ones and this was not even worth the cheap price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LOOKING computer, however it's very slow with loading. It's like dialup. I just got this computer and so there is literally nothing on it aside from pre-downloaded apps. Would not get if you're a student looking for a cheap laptop for college.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase, and priced very affordable. Easy to operate and I also got one for my 2kids. They love them! Perfect size to fit in my big purse..lol

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slower than usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was alright but I can't believe how slow it is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Computer is slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

    No, I would not recommend this to a friend