Customer Ratings & Reviews

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

The computer is cute, but it is so so slow and cannot keep up with things i need to accomplish.

I'm not happy with this laptop at all. It runs so slow and freezes each time I've logged on. I guess for the price what can I expect. I want to toss it already because I can't return it...very disappointing. I just wanted it for the basics like browsing and paying some bills online, can't even do that. I should have read the negative reviews before purchasing.

Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

I love the first off. It’s very easy to use and lightweight. This device fits right into my backpack.

Ridiculously slow speed. I purchased this laptop only because I am unable to edit my website from a mobile device. I use my iPad for everything else. This laptop is not even good for that! Unless you are looking for something with a vintage vibe, taking you back to AOL dialup days, do not bother with this laptop.

I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.

It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

The computer is super fastand easy to use, and the definition of the screen is incredible.

Needed a laptop and quickly looked online and found this laptop. Excited.

This is a really good computer for the price. I am using it to write this review. Lightweight with a large screen.

Wonderful starter laptop for any student or someone wanting basic computing functionality

This is a basic computer that serves its purpose of general surfing, creating docs, and email. The construction of the laptop is not very sturdy but still looks nice. Great price point.

Great product with excellant customer service everyone was very nice and caring,Great job by everyone

Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.

I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.

I believe the laptop I bought was of the exceptional quality and the service was second to none.

This is computer is a worthless piece of sh* t. It takes you 5 minutes to open up a browser