Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $123.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5456 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are positive about the price, lightweight design, ease of use, color, and battery life of the laptop. They appreciate its affordability, portability, user-friendly interface, attractive appearance, and long battery life. However, customers are negative about its slow performance, limited storage space, small memory, and fragile screen. They express dissatisfaction with its speed, multitasking capabilities, storage capacity, and screen durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,456 reviews
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my granddaughter. She surfs the net, does research and occasionally types up some notes and it works perfectly for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish it was 2 in 1 like my old one. Either way very useful and great for school work which is what I use it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer got back to school. And what an awesome price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It exceeded my expectations and was actually bigger than what I thought it was going to be. I’m a college student and it has enough storage and space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my eighth year old daughters birthday present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfect. I've work a remote job at home for almost two years now and it still works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lab

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very excellent. I loved it very much. Even though I bought it in an open box, I received it completely new with all its components. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s touch screen. It is very bright and loud. I do feel that could have made it to where it’s a little bit louder. I love how it’s not to heavy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft office came included as promised. The first one I got was rose gold. It never worked or stayed powered on, went for an exchange they didn’t have any rose gold left settled for white. So far so good!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performance is not good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is not good as expected it would better to go for the higher SSD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't take up space and you only want a computer to carry the basics of your expenses or work, this is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and lightweight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek and slim. Light weight and great for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been the best investment becase I am able to get homework done and it's an upgrade from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop Intel Celeron

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP products and this HP 14" laptop Intel Celeron 4GB memory 64GB eMMC in Jet Black that we had to buy another one in Blue, same size, they both work good and my husband and I are both happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for basic tasks. It is a great value for internet shopping and researching. disabled the factory setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, my kids love it, simple tu use and understanding of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop no issue work perfect and light to carry around. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints still works like it’s brand spanking new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my purposes. Meets my needs as a retired senior. Great for internet, email use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products and their preference. I prefer HP over Apple.

    I would recommend this to a friend