Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 2490 reviews
(2,490 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.8
Rating 3.8 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
D. Thomas
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am trying to place an order, the call has been disconnected twice, with no return call. I am not satisfied at all. I also tried to price match, unable to do that as well, not allowing the price match to go through online. I am very very, dissatified with Best Buy Today.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Hp laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly for my online classes, which is all I use it for.
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 2 out of 5 stars
Moves slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice but it’s moving really slow down one .
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend Rated 3 out of 5 stars
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and the windows is expired after 1 year.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don't Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Mechanical engineer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It meets my expectation and requirements. I am satisfied with its performance.
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Horrible computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer doesnt work even half the time. Tried updating everytime itd have an update and it keeps getting slower and slower. Ive only had this computer for like 6 months and it worked for maybe a week.
No, I would not recommend this to a friend Rated 2 out of 5 stars
My laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 3 out of 5 stars
Outperforms price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is great. Computer is a little slow. No complaints for the cost
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Try another :,(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite slow. After the first week it was almost unusable with how slow and laggy it is
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reasonably priced laptop. Does baic stuff. If you expect more..pay more
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what I need. Basic simple browsing and working on documents.
I would recommend this to a friend - Cons mentioned:Ram
Rated 1 out of 5 stars
Horrible and Slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Hp laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for my mom for her birthday present she is super happy
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend Rated 3 out of 5 stars
Not Workable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working the way I hoped. I had HP before and it would work great.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, Best Buy I’ve made all year. Would buy it again
I would recommend this to a friend Rated 2 out of 5 stars
Don’t get this!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was supposed to do, but stopped working after a year. Won’t charge and warranty expired.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Major disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the worst purchase I have ever made. It absolutely will not load anything when searching the internet. Worst part is they only give you 14 days to return if you are not satisfied. Not happy at all.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend