Customer Ratings & Reviews

it's an alright laptop my system keeps having problem keeping the time and date where it goes back 2 to 3 days change it then 2 and half hours later time goes back to when I first got one the computer

Nice computer. Hubby uses it for games and browsing.

This computer was so slow I would not recommend to anybody. The store worker even had a problem using it when I was returning it. Worst computer. Would not recommend to anybody.

Computer is really slow do not recommend brand new and would not load anything

This work laptop is a work horse!! I use it Daily! I use it for everything, every project, every part of my work and pleasure day!! It's awesome and works Better than any I've had before!

This product did not work for me. I had a hard time setting it up and it kept blanking out on me. The screen would go out. I just had to returned it and I traded it in for a different laptop. Which works fine for me. The price was okay. I like the color.

Not very helpful machine, was too slow to do mathematical calculations quickly. Connecting to internet was challenging, not sure if it was machine or software that wasn’t working properly.

I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.

HP has been so good to me in the past! This time, not so much. First one got stuck in "Updates" - tried everything, took it back. Second one - same thing!! Too bad, otherwise a nice little computer at a good price. I switched to another brand.

I haven’t been able to connect to the internet since I got the laptop and using any internal functions have been very slow as well.

This product wasn’t good I brought it for my grandson to use his first laptop for kindergarten it wouldn’t hold a charge, it was hard to turn on and to get to the apps was horrible.

Not what i expected! Not much memory to do what I need to do, don't know much about laptops and i must say you get what you pay for

Im not sure if this laptop was a refurbished one because it is very slow and does not work well. I keep getting not responding messages

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

The worst, stay far away...snail slow processor, loses connection

No speed, tough to set up, didn't care for the new internet connection with Microsoft. Was going to use it for a conference and it was so slow I returned it within days of trying to make it work.

Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

Very slow, sometimes did not connect to items we were looking up. returned it the next day.

I feel that it is slow. Until this very day I have yet to accomplish anything on it!!!

Worst laptop i have ever used. Cant even load google without it taking 10 minutes. Insanely slow even using the FILES app. You're better off spending more money.