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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6107 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,107 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice Good computer Nice looking Works good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Mrs. Elaine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy and sensitive works will and start up essentials is good for Senior like me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great and it’s up to date. I work on it for hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does everything i bought it for and at a great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very helpful able to get things done and more

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow, horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible , I got this computer for SCHOOL work. And I can’t even take my OA through zoom. It won’t load, the speed is awful. I have great internet , so it’s not my internet speed. I’m so frustrated with this computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Computer rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is okay. It doesn't have a high RAM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ROSE QUARTZ COLOR!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally Advanced! Admire the Concept Design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    School Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school and havent had any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything it was the best experience ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy hp computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hp is perfect for my Apple Music storing my pictures and I use it for my art work it perfect and I have no issues with it at all I use a wireless mouse and key board I hook it up to the big screen smart tv very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really great laptop and works for all my needs

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slowwww

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowwww…I asked at time of purchase about speed and was told this laptop would be fine as long as I didn’t have 10+ tabs open. It’s not fine…even with a single tab open. And 14 day return policy….seriously BestBuy !?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and great for studying, broke students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go ahead and restrict some pre-installed Windows 11 features, like malware scan, the computer runs fast enough. It only has 64 GB but I personally find this great for just studying and saving my notes; you could just get a USB drive for more storage. The blue looks really good too. This is the best laptop for its price range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thus was a great buy. So glad i purchased it..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new lap top glad i was able to get this new device..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good affordable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! I got this laptop for my school work and its been getting the job done. I have no complaints. Not too big not too small. The volume is also very loud and clear. This was a good deal!! Get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs smooth and is very efficient for work. The tablet mode makes it very useful for different work styles. Overall this computer is a very good choice if you're looking for a computer to do any type work or just for school!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SO SLOW. Can’t open any apps.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up to use the computer took like 45 mins. After set up, I tried to open Bing to download Firefox but it took another 30 mins just to open the Firefox website to get to the download and to download the installer. So excruciatingly slow. You really get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for homeschool, which is why I bought it. My son and I use one each for logging into the homeschool curriculum. It loads quick and has all the requirements that I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright for doing school work on. Starts to go bad over time and now you have to deal with a slow laptop while working. Not too bad, but far from the best.

    I would recommend this to a friend