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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,106 reviews
  • Rated 4 out of 5 stars

    Blue HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this HP! Love the color!! Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I got it for school, everything works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great, loved the color, and reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop if you wanna start off with your business , does everything you need from calls , good speed , quality is just insane for how cheap this is . 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best services!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided with my item I ordered online was phenomenal, the package also came earlier than expected which was great as this was a gift for my son for Christmas! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, for a great price! Super compatible with different softwares. It’s great for work, school or even just personal use. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft office came included as promised. The first one I got was rose gold. It never worked or stayed powered on, went for an exchange they didn’t have any rose gold left settled for white. So far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice basic laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the HP 14" Laptop with Intel Celeron 4GB Memory and 64GB eMMC. The laptop is thin, lightweight and modern looking, It can fit easily into a backpack or tote, which makes it easy to take anywhere for reliable computing on the go. The keyboard is a standard keyboard, but does not have backlighting which is especially useful in low-light or evening work, It would have been a nice feature to have. The layout also does not include numerals on the right side which also would of been useful. The Led screen is basic, no touch screen. There are plenty of built-in ports, including USB Type A , USB Type C, HDMI, headphone/mic, and the charger. The laptop comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing to charge it. It has basic hardware, a Celeron N4500 processor, 4Gb ram, and 64Gb storage, which is not really that much and may hinder performance. Overall, this would be great laptop without all the bells and whistles for beginners, seniors, or younger students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box item and not only saved money but got a great computer in great condition and saved money. I am extremely pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish it was 2 in 1 like my old one. Either way very useful and great for school work which is what I use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for me and fit for me and perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and easy to work with, I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a good reliable computer, especially for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited when I receive the laptop from the mail It came in pretty good condition no scratches no marks on it. I’m still learning how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Valuable for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the HP 14” Laptop in Snowflake White, and I’ve been pleasantly surprised by how well it handles my daily tasks. If you’re looking for a budget-friendly laptop for browsing, streaming, checking email, or working on documents, this one definitely gets the job done. Design: The Snowflake White finish gives it a clean, modern look that feels more premium than you’d expect in this price range. It’s lightweight and slim, making it easy to carry around — perfect for students or anyone on the go. Performance: While it runs on an Intel Celeron processor with 4GB RAM, it’s more than capable of handling light computing tasks. It boots up quickly and runs smoothly when using Microsoft Office, Google Docs, or browsing with a few tabs open. Just don’t expect it to handle demanding applications like video editing or heavy gaming. Storage: The 64GB eMMC storage is limited, but if you mainly use cloud storage (like Google Drive or OneDrive), it’s manageable. You can always add external storage or an SD card for more space. Battery Life: Battery life is decent — I get about 6 to 8 hours depending on how I’m using it, which is more than enough for a day of casual use or school work. Display & Audio: The 14” screen is bright and clear for watching videos and browsing, and the audio is good enough for calls and streaming. Final Thoughts: This HP laptop is a great value for anyone needing a reliable, basic computer for everyday use. It’s not a powerhouse, but for the price, it delivers exactly what it promises. Great for students, seniors, or as a secondary laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop. Its upload and download is quick and i would recommend it to anyone looking for a laptop for their kids for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Laptop at a Great Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer for the money and Best Buy is a Great place to purchase all you electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 10.5 9th gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Perfect for my office task and exactly what i needed for my Webex computer phone app to avoid the interaction with my two monitors

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is slow and it blacks out having alot of issues. i also had issues connecting it to WiFi

    No, I would not recommend this to a friend