Customer Ratings & Reviews

The lap top was what I was looking for. After several hiccups it is working fine.

Great laptop with all the needed features! Very happy with my purchase all around. Will definitely keep buying HP products.

This laptop was the perfect gift for my wife she loved it the speed of the laptop itself is awesome!!

Great Computer great rebate service Professional attitude reasonable pric1

I’d rather give this thing no stars! It’s crap! Purchased on sept 29-2023 and now on oct. 17-2023 it is glitching the screen keeps changing colors it’s ridiculous

I love HP products and their preference. I prefer HP over Apple.

Definitely a good choice for school!!! It’s super fast, and does everything I need.

The laptop was good and fast. I was able to download without stress. Will recommend it

I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

For the price I thought it would be slow and not work well but so far it’s great.

Performance is not good as expected it would better to go for the higher SSD

Love my laptop! Will purchase again and definitely recommend!

I had to download a web browser Chrome is way easier than any AI

Easy to use for my 7 year old and works very well. It’s speed it good

Parents needed a newer laptop and this made the perfect gift for them

Best buy always has the great stuff i always buy from the best

The screen is amazing. My tablet turns into a laptop and that's pretty convenient when doing work from home.

Love the packaging, perfect delivery service, thanks!

It runs slow. I my had to do a hard rest . So far so good

Great product and budget friendly. Minor performance issues but overall a decent product to get your school work done.