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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,106 reviews
  • Rated 5 out of 5 stars

    Amazing And Beautiful Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect and amazing for the price of $180. I got the rose gold color and it is even more beautiful in person. The display is amazing, the keyboard is very light and smooth to type on, it is an extremely fast laptop. I have no complaints. I added photos of the rose gold laptop in a lit room and outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted and everything was very fast for the delivery and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops has always been my choice of preference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Windows laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it’s the best laptop I had far .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop was great when I first received it then the screen started to go blank and freeze at times. The battery life lasts a while & the screen quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece on her birthday!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow . Extremely slow. Can’t do anything without pop ups or errors. Newly purchased and only use was taking it out the box

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Its Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fine i love mine, dont download too many things though

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Computer defects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very good quality, I sent it back to repair it,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    It’s Cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is broke and I just bought it in March. I took it on a work trip and when I got home, the screen all of a sudden was white and had a bunch of colored lines running across it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 14" laptop. Good for school and shopping online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty !!! love it so much it’s the best djjdjdjdjd

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible this laptop is not only super slow it’s got to be one of the worst definitely upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed ☹️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered open box/excellent condition option. No manual and refuses to turn on (power up), will be returning it and waiting for a different unit to come on sale and will not be ordering anything open box ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with thiss one but bestbuy was on top of the returns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. Pearl color is beautiful. Easy to use with my work from home job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop keyboard driver quit working and I cannot even unlock it to reset the drivers. I bought it 26 days ago and it is beyond the 15 day return policy. So I am out $200… or pay the geek squad to fix it. I guess I got what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.

    I would recommend this to a friend