Customer Ratings & Reviews

Cheap laptop purchased for small activities, didn’t have high expectations for the laptop as it is cheap. Laptop won’t even play Netflix and if it does it takes about 15 minutes of loading before it even starts. Storage is basically none. Browsing the internet? Not a chance unless you like going back to dial up speeds. And this is across several internet access points. So it’s not just my internet. The Wi-Fi randomly turns off and you have to reset the whole computer to get even the OPTION to even turn it back on. I’ve had problem after problem with this laptop and should have just spent the extra money to not end up with a pile of junk bound for the trash. I haven’t even had the laptop 6 months. Save your money and steer away from this product.

Quality product for the price. Its exceed my expectation. Initially, I thought it was going to be a cheap product but it works well and compact at the same it.

The HP 14" Laptop in Snowflake White offers a sleek design that's perfect for on-the-go use. With an Intel Celeron processor and 4GB memory, it handles everyday tasks smoothly. The 64GB eMMC storage and vibrant 14" display are suitable for casual use. Impressive battery life and essential ports make it a reliable companion for daily computing needs. While not built for heavy tasks, its simplicity and affordability make it a smart choice.

Great color, size and ease of use. It Worked great until it didn't.

This computer is more used as a personal computer to check your emails, research, doesnt have enough storage only contains 64gb, and any work that doesnt take heavy power or alot of ram. This is great computer for children to work but not to play games. Running office 365 is doable with this computer so you’ll be able to run word, powerpoint, and excell. I advise to get warranty becuase the processor on this computer is on the weaker side.

Great laptop for school or work! I love the white color as well!

Computer was bought for the Wife to use for online classes. Small enough to give her extra room on her desk and does what she needs it to do for classes.

The HP 14” Intel Celeron 4GB laptop strikes a balance between affordability and functionality, making it a suitable choice for everyday computing tasks. Powered by an Intel Celeron processor and 4GB of RAM, this laptop delivers adequate performance for web browsing and light multitasking. While it may struggle with demanding applications or intensive multitasking, it handles everyday tasks smoothly. With its sleek and lightweight design, the HP 14” laptop is portable and easy to carry around. The 14-inch display offers decent viewing angles and clarity, although it may not be the brightest or most vibrant panel on the market. Equipped with essential ports including USB-A, USB-C, HDMI, and an SD card reader, this laptop offers decent connectivity options for external devices and peripherals. However, it lacks modern features such as Thunderbolt support. The battery life of the HP 14” laptop is respectable, offering enough juice to last through a typical workday with moderate usage. However, heavy multitasking or multimedia consumption may drain the battery more quickly. Overall, the HP 14” Intel Celeron 4GB laptop offers good value for budget-conscious consumers seeking a reliable and functional computing device for everyday use. While it may not boast high-end specs or premium features, it fulfills its intended purpose admirably.

I am a university student in my last semester, and so I have a lot of work which absolutely requires a computer. Unfortunately, my main, nice, laptop needed to go in for repairs (and three weeks later still is not back to me!), and so I had no choice but to buy SOMETHING to fill that gap. This was the cheapest machine I could find, and so I just slapped my preferred Linux distro on it and have been using it just fine. For the price point it is exceedingly adequate; but of course you get what you pay for. My 5 stars are couched in the fact that I am uniquely using this as a backup and not as a primary machine. If you need a laptop to use every day of your life for a long time, please save up more and get one with a good display and real storage.

Love this! Very easy to use, fast to charge and long lasting charge. Nice size and light enough to use anywhere.

Shipped fast. Works really great. Battery life is good.

nice graphics light easy to carry around perfect size

This laptop is perfect for all the minimal tasks you can think of. I'm talking web browsing, video watching, and article reading. It also works surprisingly well with Citrix workspace. It connects to my VM and let's me work from anywhere. This little $200 laptop runs Windows 11 (honestly it runs better than it should), uses very little power, and does exactly what I bought it for. It's lighter than most laptops too. Note: Do not buy for any kind of gaming or running anything beyond a word processor. Sure it might be able to run 2D games, but you'll just disappoint someone trying to play games on it. The screen is bright, but the viewing angle is really shallow. Not for multitasking. If you plan on running multiple things, I would upgrade the RAM to 8GB. It's a simple process and only costs about $17. It can be a little sluggish at times, but it runs much better than the value laptops of the past. This laptop has the same exact specs as most $300 laptops, and it's $100 cheaper.

I bought the laptop so my 7yr old son could use for school. The schools today use various applications which was slowing my laptop down. He absolutely loves using it, easy to navigate and able to get his homework done quickly. He just wish it was touchscreen like my laptop.

I bought this HP laptop in it works simply fine for my business needs. it was delivered on time and has no flaws with hardware or preinstalled software. I would recommend this item to anyone in need of a basic business utilitarian laptop= a good deal for the price.

I bought this laptop as an open-box purchase in excellent condition, and the first day that I used it, it ran extremely slow, not from an Internet connection problem. The next time I used it, everything kept ‘Not Responding’ and I had to shut it down, and by the time I got it to turn back on, the battery was dying. I charged it overnight, and the light was at full charge when I removed it to open it up, and the laptop wouldn’t even turn on, no matter how I pressed the button. I’m not sure if it’s just due to it being an open-box laptop despite it still being ‘brand new,’ or if that’s just how it runs even if you buy it fully brand new. Aside from that, the keys stick up more than most laptops and you have to have a very heavy press to your typing, otherwise you have to go back and fix errors from some of the letters not being typed. It’s a nice looking laptop, and I love the all white design, but not the quality that I would expect from HP. Also, there was no protection to the laptop or charger in the box for shipping. As far as Best Buy customer service, they’re great. They had no problem with me requesting to return it for a full refund, and even when I told them I had already thrown the box away they said I could repackage it in any box, and made it easy to send it back.

Great laptop Lenova light weight large keyboard big screen fast chip speed.This lap does it all and a great price

It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

It was a bit slow at first but after connecting to WiFi was moving a bit faster

I love this little computer. It's exactly what I need for working in the living room while I watch a movie or for traveling. So lightweight. I've had it for almost 9 months, and it still has fast processing. There's enough storage for my word processor files and pictures. I wouldn't make it my main computer because of limited storage, but it's enough for my purposes. The CAPS key is getting sticky now, but that's not a big deal. I can bring it to Best Buy if I need it looked at. The tech support squad helped me to set up the computer with Microsoft 365 when I bought it.