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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,106 reviews
  • Cons mentioned:
    Ram, Storage

    Rated 4 out of 5 stars

    Good Starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good value for the cost. If you need to save files you'll want an external way to do that. It does run a little slow sometimes but with the 4GB memory you can't expect much more. It would be great for a high school or college student. It'll work for my small business start up until I can upgrade. Happy with the purchase for now.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Decent but a Few Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly a good standard value laptop. A little clunky in design -- the build feels cheap, but otherwise seems okay. One main problem is that it won't wake up from sleep properly. If I close the computer and then open it a while later, it won't turn back on, although the power light flashes like it's in sleep. I try to click on the mousepad/move the mouse around and nothing seems to wake it up. The only way I've found so far is to force power off the laptop and reboot, which of course closes everything I'm working on. This was an open box one, so maybe that's why, but it also has some issues with being slow when it first starts up. My favorite things are the size and weight. It's very light and portable which is perfect for me and I can almost fit it in my tote bag, which is even better. Sound quality seems fine and keyboard is well spaced.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Cute Blue Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its perfect size. Lightweight. Its very easy to use. Fast. Great Laptop !!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my bf since his other computer was slow. The price point was fair and it works for exactly what he needed, with the added perk of not being tied to only his desk. Battery life seems to last forever too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook was easy to set up. It's stylish, perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, very portable, fast, just what I was looking for. I love it. Thinking about buying two more for my cousins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cyber Grad Student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my laptop. Unfortunately, I am unable to use it for my linux class. However, it has been efficient to complete my other grad level cybersecurity hw.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, it's lightweight and awesome for school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, easy to use, good in every way,good battery life

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to purchase this laptop at first because of the majority of the reviews saying the laptop was extremely slow, but I was hoping mine was not. When I received it, it was extremely slow, I then took is out of S mode and it works extremely smoothly and great now, loads very quickly, runs applications great. I have an external hard drive so that I can add more storage so the 64gb isn’t an issue. So if your laptop is slow, go to settings and take it out of s mode it’ll work perfectly. Also it’s a perfect size not to big not too small would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great once you free it from Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this laptop so far, it performs well for what I need it for and the color is nice. The only issue is the Microsoft operating system which tries to pigeonhole you into using nothing but their products. Once you get past that though, this is a quality affordable machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    FUN AND FUNCTIONAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and set up. I love the color, I got a blue one. I mainly use my laptop to handle work over flow, watch movies, blog, social media posts, and shop. So this was perfect for my needs. I had to switch from Chromebook because they eventually stop updating them. And this has been a nice change. It's lightweight, as I carry it along with my work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Light and practical

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fast and easy to get started. I have been a MaC user for years and this computer is light, attractive and efficient. Only use it for work and school, no gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Educate yourself on storage before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability

    Rated 5 out of 5 stars

    Computer owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ it and it is smaller to take around I use this for a medical scanner and the white is nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for online communicating and such.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been working great. I just needed a computer for getting online for banking, email, facebook, etc. Have not had any issues so far. Keeps a charge for quite awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Little storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too happy with this laptop. Had very little storage and would always over heat and freeze.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    What you should expect but it’s amazing and worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop but mine has like a loose key that I forgot to check before the days were up but doesn’t give me problems like you just hear it inside the laptop and a little slow cuz it’s windows :3

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I'm not very tech savvy but this was very easy to set up and is extremely easy to use. It's a great value for the price!

    I would recommend this to a friend