Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 6103 reviews
(6,103 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Nice size, fits in my travel bag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, fits in my travel bag. Easy to setup. Performs well for the money
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Computer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is a bit low doesn’t really last long but overall the picture quality and speed is good
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Processor speed
Rated 4 out of 5 stars
Good choice in a crunch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a needed purchase as my old laptop had crumbled. I like the lightweight design and color. I also like the feel of the keyboard and that it came with free word subscription. However, the processor is slow at times and I'd rather have another search engine other than ms edge.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Essential asset device at a fair market price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful computer with a sleek design. Ease of use is fantastic. Designed with the everyday consumer in mind while also adhering to special occupations such as students, business men and women, and even teachers. Wonderful product and would recommend to ANYONE looking for a great device!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. I got it for school work and i was able to do everything i needed. Not as much storage as i expected, but works great. Holds good charge.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great laptop for the price !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this laptop for our Middle schooler to use for school. We loved it so much that we ended up buying another one for our other child . We homeschool and needed devices, that they can use independently during the day. The set up was very smooth, they're both very satisfied with the ease of use of the devices. I use the parental controls that Microsoft offers and can have peace of mind as to what they have access to when online! Would buy it again!
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Storage
Rated 5 out of 5 stars
Great Laptop for my side business!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as an additional laptop to my VA business. I absolutely love it! Fits perfectly in my work bag! I try not to use the hard drive space, to keep it from lagging, so I use my external hard drive for all files, documents, etc. also went in and uninstalled apps that I knew I wouldn't utilize that would help free up more space. It's great for the price!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
This computer isamazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is very fast and charging last for a while. I lovenit
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Color, Portability
Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small computer is great. Love the the size and the color. This is the perfect computer for around the house. I would purchase it again.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Rated 5 out of 5 stars
Very nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer, bought for my 76 year old Mom. She loves it it does everything she needs today without any trouble. The color is super cute
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Cons mentioned:Screen quality
Rated 5 out of 5 stars
95% Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not perfect, but for the price, it’s nearly the best it could possibly be. After someone broke into our rental car, me, my sister, and her bf’s Apple MacBooks were all stolen. Yep, all 3 of them. Unable to afford to replace my Mac but needing a new computer ASAP for an online assignment due the next day, I bought this at Best Buy. Since my fingers were adjusted to the Mac keyboard, I struggled a bit with the HP keyboard. The upper right section has a bunch of buttons packed really close together and for the first week, I kept accidentally pressing the wrong buttons somehow highlighting and deleting entire sentences instantaneously (fortunately, I learned this could be undone by pressing ctrl + z). Then, there was the day with the general highlighting and copy and paste issue. I don’t know, but one day the keyboard alternated highlighting methods even though I selected a permanent one in the settings. This was annoying because I didn’t know whether clicking would set or lose my highlighted sections. That same day, the keyboard shortcuts for copy and paste didn’t work. Fortunately, I’ve only had these issues for one day in the past month that I’ve had this computer. Now for the pluses. First, this thing can handle A Lot without overheating. On my Mac, if I had 2 different browsers open with 10 tabs each and 2 open google docs in each of those browsers, it would overheat and start freaking out. I’ve have more open on this HP and to this day… it still hasn’t overheated nor freaked out once (although, my Mac probably had a lot more downloaded crap on it since I had it for nearly 5 years). Still, I was impressed. Back when I was a preteen, my dad bought me a $200 Dell and it would overheat so easily. I told myself I’d never get a Cheapo laptop as an adult, but this one (aside from the keyboard malfunction) has actually impressed me. Ultimately, while the keyboard could be better, I give this 5 stars because it’s done a lot better than I expected and I’ve decided not to replace it until it dies. Although I intended for it to be temporary, I like it enough that I’m content with it until the end. I also know that if HP somehow made this better for the same price, they’d probably have to cut corners somewhere (likely meaning the heightened exploitation of someone in an underdeveloped country). No thanks, I’m grateful for its current, 95% perfect functionality.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Rated 5 out of 5 stars
Small but mighty...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and color is what caught my attention, the dependability and multipurpose is what keeps it!! Worth the price!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to do tasks that can’t be done on my phone. It’s design is sleek and very lightweight. I bought it during a recent trip to NYC. It’s already served me well, and the price was amazing.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Portability, Weight
Rated 4 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product for my needs. Is not heavy and easy to use
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed, Storage
Rated 1 out of 5 stars
The worst of HP.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow and (my fault for thinking it was enough for a couple of games) the emmc storage drive is way too small for windows 11. Put in a few maintenance programs and now there is only 10gb left .Not sure if I can get one game in for my grandson to play with. HP should get slapped for even thinking of releasing a computer that is that bad.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop. It is easy to take with me wherever I go. The battery lasts a long time.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend Rated 5 out of 5 stars
What a luxury!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a second screen is great--- I can keep my whole portfolio up on one monitor while doing research on one stock on the other---- Or I could keep my whole address list up on that monitor while buying all my gifts on the other--- It saves all that switching back and forth! What a luxury!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Portability, Weight
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and easy to set up, love that it reminds for updates. Super lightweight
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Cons mentioned:Storage
Rated 3 out of 5 stars
Look at specs closely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont do what i did and figure that for its price it would be “good enough” for games like skyrim, and all that. Its pretty, ill give it that, its got a nice feel to it. But when i turned it on i realized it had way too little space for just about any game. Luckily i also happened to but a micro sd card i was going to use for my switch- so i worked around and used it for my main storage. However maybe its just cause im used to computers having atleast 100 GB for the price of 200 something or whatever but yeah i was baffled at the space it was like 30 GB, and the updates to windows had already ate a huge chunk of it. Again dont be like me and take a a closer look at it before you buy it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
I absolutely love my HP laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought for the price that i was just going to get a not so good laptop because you get what yiu pay for. Right? Then I found that this is simply amazing. Initially, I'd gotten it just for my job, but now i use it for personal as well. I thought that i wouldn't be able to store a lot of files on it, but so far, it has been great. Not just that, I love it durability, sleekness and it's light weight. I just love it's overall performance.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend











