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Customer reviews

Rating 4.1 out of 5 stars with 6103 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 6,106 reviews
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    Underwhelming Performance: HP 14" Laptop Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop with an Intel Celeron processor, 4GB Memory, and 64GB eMMC in Snowflake White. I had hoped this budget-friendly option would meet my basic computing needs, but unfortunately, it has been a very disappointing experience. The computer's performance is notably slow, struggling with even the most basic tasks like web browsing and document editing. The Intel Celeron processor and 4GB of memory simply don't seem to keep up with today's software demands, leading to frustrating delays and a less-than-smooth user experience. Additionally, the quality of the screen is low, with poor color accuracy and viewing angles. This makes for a less enjoyable viewing experience, whether I'm trying to work or relax with a video. The Snowflake White design, while aesthetically pleasing, doesn't compensate for the lackluster performance and display quality. While I understand compromises must be made for a more affordable price point, this laptop feels borderline unusable for anything beyond the most minimal and undemanding tasks. It may be suitable for someone with very limited needs and expectations, but for anyone requiring a dependable daily computer, I'd recommend looking elsewhere. In conclusion, despite its attractive price, the HP 14" Laptop's slow performance and low-quality screen make it hard to recommend. Consider investing a little more for a significantly better computing experience. Rating: 2/5 – Disappointing performance, even for the budget-conscious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Great little entry level laptop

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my HP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this HP 14" Laptop! It’s lightweight and sleek, making it perfect for travel or working on the go. The Intel Celeron processor handles everyday tasks like web browsing, email, and document editing with ease. The 4GB memory and 64GB eMMC storage are just right for my basic needs and everything runs smoothly. Plus, the Snowflake White color gives it a clean, modern look—I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price paid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work as I had started to work from home. It’s a good laptop if you are looking for something inexpensive and to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic laptop. Does everything i have asked of it. I bought 2 of them. 1 for work and 1 for school. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the ease of use. defiantly got my moneys worth!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price! 4gb so not for huge programs but serves its purpose! I have Troy or connecting to my primary internet for some reason but no problem finding the hotspot so easy workaround

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. It is easy to use, lightweight and super affordable. My other HP laptop died and I needed a laptop for work, I went online and ordered the laptop and it was ready in about 2 hours. It was a breeze to set up and I was back to work in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good notebook, good for everyday emailing and such. Do not try to use creative software!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great lightweight option even for Linux

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer for lightweight work. I bought it mostly to take with me to restaurants or libraries etc. because it's cheap enough I'm not worried about spilling drinks on it, or someone swiping it. I didn't even bother trying Windows on it because Windows is not my favorite. I however did put Linux Mint 20.3 on it (non-Edge version), with encrypted LUKS storage. All the hardware is recognized out of the box, including the WiFi and Bluetooth. I reduced the amount of swappiness and switched the /tmp and /var/tmp filesystems to use the "tmpfs" to reduce the amount of churn on the eMMC storage. There are only a few oddities so far: the keyboard occasionally will rapid-fire when you type a key. Sometimes have to restart the Bluetooth service. Also the trackpad sometimes just fails to respond. These are most likely Linux driver/firmware issues with this particular hardware most likely because it's cheap bottom feeder stuff. Sometimes "dmesg" shows some weird errors for ACPI and other subsystems. Sometimes it gets stuck in the LUKS unlock boot-up, requiring a Ctrl-Alt-Delete. But I can work with these quirks. The battery life is PHENOMENAL, which it should be with a 6 watt CPU. The screen is actually really good, too. And the speakers are rather good for this price-point.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect! Small, pink and works great - exactly what I need and was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was very affordable and easy to set up. I have been able to work on various projects without difficulty. Considering the professionalism shown by my salesman, the quality and performance of the laptop I purchased at Best Buy, I expect to purchase again at Best Buy and recommend them to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Thin laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight very thin nice to cary in one hand beautiful colors its perfect for me works very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I still use it every day. Adult freeze on me or nothing. I will recommend buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The size is perfect and its lightweight. Comes with free 1 year subscription to Microsoft Office suite, which retails for 99.99.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a gift for the wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my wife upgrading her chromebook to this... and i must say what a good upgrade it is... you can get everything done with this laptop and more which surprised me.. Also was cool seeing my wife being able to game using the xbox app as the Laptop holds up very well... if you want extra storage i suggest getting a external storage... but playing games off the Cloud Runs Amazing ( depending on your internet connection ) .. P.S TAKE YOUR LAPTOP OFF OF SAFETY MODE OR YOU WONT BE ABLE TO PLAY GAMES OR USE THE XBOX APP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great little machine for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super light weight and functional. Email and web browsing are no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well it’s the perfect size for me to take every where I love it

    I would recommend this to a friend